Price LeBlanc Lexus

September 17, 2025 --- not resolved. Called Lexus corporate today and the agent phoned Price Leblanc. He advised me that they are still waiting on the "Goodwill" claim. WHY AREN'T THEY RETURNING OUR CALLS? SERVICE VISIT Awful Service. ... I have a 2010 Lexus RX350 "I LOVE MY CAR" 133,000 miles. The air conditioner broke $2,700. When they replaced the air conditioner they did not punch a hole for the AC Water drain, and the water was dripping on the driver side of my car, I'm talking SOAKING WET. I didn't notice it because I drive with my shoes on. They broke my stereo and phone charger. The fix they said was PURCHASE a new one. When I press change disc it changes radio station. THEY WILL NOT MAKE THEIR WORK GOOD. I'm buying a genisus next month. due to bad service at PRICE LEBLANC. Less by mscreole1 Service Price Transparency Workmanship Service Time Service Communication Recommend Dealer No Employees Worked With VICTORIA SMITH - Report | Print Sep 18, 2025 - Price LeBlanc Lexus responded Thank you for sharing your experience and for your loyalty to your Lexus RX350. Your feedback about the air conditioning repair and the concerns with your stereo and charger helps us understand how we can better serve our guests. We appreciate you taking the time to provide these details, and we value your perspective. To further discuss your experience, please reach out to our Service Manager, Michael Hutchinson at (225) 408-2205 or email him at mhutchinson@leblancauto.com. Less

Had an amazing efficient experience, Cliff went above and beyond in making me feel comfortable.

Awful Service.... I have a 2010 Lexus RX350 "I LOVE MY CAR" 133,000 miles. The air conditioner broke $2,700. When they replaced the air conditioner they did not punch a hole for the AC Water drain, and the water was dripping on the driver side of my car, I'm talking SOAKING WET. I didn't notice it because I drive with my shoes on. They broke my stereo and phone charger. The fix they said was PURCHASE a new one. When I press change disc it changes radio station. THEY WILL NOT MAKE THEIR WORK GOOD. I'm buying a genisus next month. due to bad service at PRICE LEBLANC.

Abby was as good a sales person as we could have asked for. Knowledgeable, efficient and spent a lot of time with us on her day off. A real dedicated person. Price LeBlanc has a keeper here!

Dustin P. was a pleasure to work with. He was knowledgeable, courteous and patient! He answered all our questions and located the RX we were searching for. Cameron also did a great job explaining all the features of our RX!!

David Waters is very knowledgeable about the different trim levels of the RX. The entire team is courteous and professional. David even came in on his day off to deliver our vehicle.

Spoke to the salesman via online… Told him I was out of town and would have to do the transaction online. The sales were never followed up … I was ready to buy, but nobody followed up? Very poor Management.

Kim stepped in to facilitate the purchase of my new *amazing* GX when another sales consultant dropped the ball. She is a pure delight to work with. She kept me posted of the status of my place on the wait list at all times - even contacting me on her days and weekends off. She got me exactly what I wanted in my vehicle. Not to mention, she came in on her vacation time off the day I picked up my GX. This is the 2nd vehicle I’ve purchased from Price Leblanc and both have been fantastic experiences!

Jeffery at Price LeBlanc Lexus was amazing on getting me an SUV that I love. Jeffery went above & beyond the call of duty to get me a vehicle I love. My experience was too notch & I am so happy with my purchase.

This dealership has the most professional and nicest employees. They answer all of my questions as well as explain what I don’t understand. I would recommend them.