Reviews
Kim worked hard to find our perfect SUV.
Kim worked hard to find our perfect SUV. The process was clear and easy. The financing process was easy and transparent. I feel happy about the entire experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience with us. We’re thrilled to hear that Kim was able to assist you in finding the perfect SUV and that you found the process clear and straightforward. It's great to know that the financing process met your expectations as well. Your satisfaction is our priority, and we appreciate your kind words.
My salesman, Caleb Callehan was very professional and
My salesman, Caleb Callehan was very professional and attentive to my likes. The communication was fast and easy and responsive to all my emails and calls. I loved that all my paperwork was ready when I got there so that we did not spend a a lot of time there. I would definitely recommend Price Leblanc to family and friends
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Terry, for sharing your positive experience with us. We're thrilled to hear that Caleb provided you with professional and attentive service, and that the process was smooth and efficient for you. We appreciate your recommendation and look forward to serving you and your family and friends in the future.
Excellent!
Excellent!!! Very professional and very thorough!!! Will recommend to friends and family!!! In and out quickly!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words, Kimbo! We're thrilled to hear that you had such a positive experience with us. Our team takes great pride in providing professional and thorough service, and we’re glad to hear that reflected in your visit. We appreciate your recommendation and look forward to serving you again in the future.
I am happy with the service and the service manager.
I am happy with the service and the service manager. The job was done right although took longer than expected.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We're delighted to hear that you are pleased with the service and our service manager. We appreciate your understanding regarding the time it took to complete the job, and we look forward to serving you again.
Starting with the sales associate to financial and ending
Starting with the sales associate to financial and ending with technology support the service was extremely impeccable! Thank you for my brand new Lexus TX 350!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your wonderful experience with us! We are thrilled to hear that every aspect of your journey, from sales to technology support, met your expectations. Enjoy your new Lexus TX 350!
While I really like Lexus vehicles, I would not recommend
While I really like Lexus vehicles, I would not recommend ANY of the seven Lexus dealerships from which I have purchased vehicles over the opast 20-years, including Price LeBlanc Lexus. For a luxury brand, the purchase experience is consistently underhanded and shady. -- Certain "Factory Installed Options" are shoved down your throat. It is 100% disingenuous to label them as "options" when they are MANDATORY -- absolutely no way to "opt" out -- Similarly, "Port Installed Options" are NOT "options" at all when they are forced on a buyer. Although these junk, useless items are worse because they are ONLY added to goose dealer profit and there is no reason in the world I shouldn't be able to opt (get it "option") out of all weather floor mats and other useless items forced down my throat and disingenuously labeled "Port Installed OPTIONS." It is not like the inflated price floor mats are somehow permanently installed at the port. They are thrown in and the price is jacked up. Such a sleazy tactic and way beneath a world-class brand like Lexus.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for sharing your thoughts and feedback about your experiences with Lexus dealerships. We genuinely appreciate your loyalty to the Lexus brand over the past two decades and understand your concerns regarding the options and purchasing process. Your feedback is invaluable, and we take it seriously as we strive to improve and enhance the experience for all our customers. If you have any questions or would like to further explain your experience, please email Lori Puhl, our Customer Satisfaction Manager, at lpuhl@leblancauto.com or give her a call at 225-408-2150.
Very efficient and accommodating.
Very efficient and accommodating. Superb service department. Extremely helpful in ordering the exact car needed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words, Glenn19. We're thrilled to hear that you found our service department efficient and accommodating, and that we could assist you in ordering the exact car you needed. Your satisfaction is our priority, and your feedback is greatly appreciated.
Always attentive and very respectful of my time.
Always attentive and very respectful of my time. Getting a service appointment is never a problem.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words and for taking the time to share your experience. We're thrilled to hear that our team has been attentive and respectful of your time, and that scheduling service appointments has been convenient for you. Your satisfaction is our priority, and we look forward to continuing to provide you with exceptional service.
Efficient and in and out in a timely manner.
Efficient and in and out in a timely manner. Friendly service. Pastries and coffee makes your wait time easier.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with us. We're delighted to hear that you found our service efficient and enjoyed the pastries and coffee during your visit. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.
I appreciate the good job the dealership did on my 30,000
I appreciate the good job the dealership did on my 30,000 mile service. Easy to do business with
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your positive experience with us. We're delighted to hear that you found the 30,000 mile service easy and satisfactory. Your feedback is greatly appreciated and motivates our team to continue delivering top-notch service.