Reviews
Brad in Service was awesome.
Brad in Service was awesome. The whole service department is the best. Keep it up
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had a great service visit with us! Thank you for rating our team and your experience five stars.
Sarah is professional and knowledgeable about the service
Sarah is professional and knowledgeable about the service that was requested and very timely with my appointments.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate the five stars! Thank you for rating Price LeBlanc Lexus so well. We hope you come back soon!
very good services and customer service very
very good services and customer service very professional and helpful always clean and very friendly
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're pleased to hear we met your expectations! Thank you for coming in!
Services was Very professional,I was very satisfied with
Services was Very professional,I was very satisfied with the service.This is why I bring my car back to Lexus.Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your loyalty as well as your positive review! Thank you, and come again soon!
2 hrs waiting on finance manager just to sign papers and
2 hrs waiting on finance manager just to sign papers and he was rude. David lied and said I had to buy after market tint, 3m film and nitrogen for tires for $1.800. He said the car came that way from manufacture and could not change. Told me to be there at 10:30 to sign for the car and got to sign at 12:30. Unacceptable for luxury car dealership. Miserable, 6th and last car from Price LeBlanc Lexus unless things change. Would never recommend!!!!
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
We sincerely apologize for the frustration and inconvenience you experienced during your visit. We understand long waits to purchase your vehicle can be frustrating, and this is never something we want for our customers. At Price LeBlanc Lexus, we hold ourselves to high standards of customer service. If you would like to speak more with our team about this experience, please reach out to our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com.
My entire experience was excellent.
My entire experience was excellent. From calling to set up my window repair, to the loaner RX350 and all of the service team. My window was repaired expertly and handled with great customer attention. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with us! We're glad we could provide excellent service to your vehicle.
Excellent service!
Excellent service!! They are very timely with appointments. I was in and out within 30 minutes.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the five-star feedback, Krysten! We are happy we could get you a quick service appointment at our dealership.
The staff was very patient and professional, not pushy
The staff was very patient and professional, not pushy like most dealers we had visited.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this positive and helpful feedback, Jason! We're glad we could give you a great sales experience.
My salesman, Byron George was exceptional.
My salesman, Byron George was exceptional. I told him what I was looking for and he found the exact vehicle at another dealership and had it delivered for pickup the next day. He was very professional and knowledgeable of how to setup the vehicle in the Lexus app and it did not take long at all. I have purchased a vehicle through Byron after the 2016 flood and he very helpful and I was glad he was ready to assist me with my recent purchase. I also would like to commend the Melvin Burden, he had previously help me before and was readily available to assist in my financing. Thanks for employing two wonderful young men!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We truly appreciate your kind words, Tee! We are grateful to have such dedicated team members. Thank you for choosing Price LeBlanc Lexus!
They originally mistook my car, which was somewhat
They originally mistook my car, which was somewhat inconsequential. And then they trie to uncharge me on some things without really informing me about what those things were. I would have preferred more transparency in that regard. I cannot remember any names however, like "Bartholomew."
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We sincerely apologize for any confusion or lack of transparency that you experienced during your visit. We never want any customer to leave our service department concerned or unsure. We encourage you to reach out to our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com to further elaborate on your time here.