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Preston Mazda

(239 reviews)
Visit Preston Mazda
Sales hours: 10:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 10:00am–8:00pm 8:00am–6:00pm
Tuesday 10:00am–6:00pm 8:00am–6:00pm
Wednesday 10:00am–6:00pm 8:00am–6:00pm
Thursday 10:00am–8:00pm 8:00am–6:00pm
Friday 10:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
New (866) 742-1136 (866) 742-1136
Used (866) 443-0396 (866) 443-0396
Service (866) 742-1148 (866) 742-1148

Reviews

(239 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Preston Mazda from DealerRater.

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I'm on my 7th Mazda automobile! Lisa was very...

I'm on my 7th Mazda automobile! Lisa was very professional and went out of her way to make sure that I felt comfortable with my buying decision. Overall very pleased with Preston Mazda and Lisa Rickard. I highly recommend Preston & Lisa Rickard.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I went into the dealership hoping to get out of my...

I went into the dealership hoping to get out of my current car into a more fuel-efficient car with less miles. It was a pleasure working with Jason--he was the most friendly, down-to-earth, and honest car salesman I have ever worked with. He treated me like a friend instead of seeing me as dollar signs, and he helped me to find a great fit. He got me a great rate on a really nice car, something that I was convinced I couldn't afford because of the upgrade in luxury, and was very patient with me as I made my decisions. I will definitely be recommending Preston Mazda to those that I know will admire my beautiful new Mazda 3, and will be returning for deals in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Customer service was wonderful at Preston Mazda. Everyone...

Customer service was wonderful at Preston Mazda. Everyone was very nice and helpful. Couldn't of asked for a better experience buying a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

First time buying a new car, and they made the experience...

First time buying a new car, and they made the experience as smooth as they possibly could. Super helpful, and got me a great deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The staff was great and was patient with me while...

The staff was great and was patient with me while deciding to go through with the purchase. I love my new car and would recommend this dealership to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Dave was VERY helpful and honest in helping me to find a...

Dave was VERY helpful and honest in helping me to find a vehicle. He cared about what I was interested in and the car I was looking for rather than trying to just make a sale. He is very friendly and will work with you the best that he can! This was the best experience that I have ever had with any salesman I've worked with. Made the process very stress-free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I must say that in the past shopping for a car was a huge...

I must say that in the past shopping for a car was a huge pain in the neck. However from the time we walked into Preston Auto outlet we felt very comfortable. Our sales person Shelly Engellenner was by far the nicest and friendliest sales person i have ever had help me through what i concider to be a painful experience. The whole place went all out making our choice to go to Preston for our car a good one. I will recommened to all my friends that they check out Preston Auto Outlet in Boardman , OH first and ask for Shelly Engellenner. We enjoyed our experience with Preston and we love our Jeep Patriot. Very Pleased Gilbert & Jacque Ihlenfeld

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Shelley was wonderful to work with.She treated me like I...

Shelley was wonderful to work with.She treated me like I was her most important customer.Buying a car can be stessful by Shelley and the entire staff treated me great.I will let all my freinds know about Preston Auto Outlet and when they are in the market for a car tell them to go to Preston and ask for Shelley. Thank you all for a great buying experience. And a special thanks to Shelley and Bill.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience, Dave was great to work with. We...

Great experience, Dave was great to work with. We requested the existing pin stripes be removed and the exterior detailed, as well as the front brake rotors be turned/repaired as needed, before we agreed to buy the vehicle. Dave accepted that challenge and got the deal done. Within 10 days the stripes were off and the brakes were fixed. Dave was able to work with financing to get us where we wanted to be on a payment. We made our decision to make this buy the same and only day we visited Preston. We will deal with them in the future and we will recommend them (especially Dave) to friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Most dealers that I have gone to have employees that...

Most dealers that I have gone to have employees that almost seem to pressure you into buying a car. Shelley was not one of them. Shelley is very outgoing and friendly and you always felt comfortable when talking about purchasing a new vehicle. She was very helpful with any questions I had or information that I requested. Her smile and attitude were very genuine and made the whole transaction a lot less stressful than usual and you felt like you were dealing with a human instead of a brainwashed salesman. I would recommend Shelley to anyone looking to buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.