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Pearson Hyundai

(692 reviews)
Visit Pearson Hyundai
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday 12:00pm–6:00pm Closed
New (804) 616-4734 (804) 616-4734
Used (804) 616-4592 (804) 616-4592
Service (804) 977-0716 (804) 977-0716

Reviews

(692 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Fantastic Service

I was blown away by the friendliness, thoroughness and professionalism of the Pearson Hyundai staff. Not just a notch but head and shoulders above the experience I've had anywhere else. Truly a team effort.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

I had excellent service

I enjoy all the staff mike ,Eric and the lady that help with the care of the body work. They were very friendly and very nice . james

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Review of purchase experience of a 2017 Sonata

As previously stated I would rate my overall sanctification as excellent, what else can I say, I left with a new Sonata that I love, at a price I was happy with , so what else could you ask for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Great service

When I purchased a 2009 accent from this dealership in 2008 the service was excellent. Eight years later when I started looking at new car prices on the internet, I got emails from every where wanting to sell me a car. However when you show up after a rough day at work in your work closes, you can walk around looking quite a while before being asked if you need any help. This was not the case with with this dealer ship. Someone was asking how they could help me 30 seconds after I had gotten out of my car. Their service was still as good as it was in 2008.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

One Day Shopping Experience

I went to Pearson Hyundai on a Saturday with a list of 10 different cars or SUVs at other dealerships that I wanted to test drive during the month of January. However, when I looked at the 2017 Santa Fe Sport, I knew deep down that THIS was going to be the vehicle that I would purchase. I told Mike, the sales professional, that I was a return customer because I liked the 10-year or 100,000 mile warranty. To my surprise, Mike said "..we don't offer that anymore--we now have a 20-year or 200,000 mile warranty!" Well, that was super news! I'm still saying to myself . . . "how can you beat that?" I then took the Santa Fe for a test drive and was quite impressed with how easily the SUV was to handle. I especially liked how easy it was to make a sharp U-turn. Right then, I knew that my shopping list of 10 cars should be discarded. After some negotiating, we all agreed on a price of the vehicle that was affordable, all the paperwork was signed and I went away that evening a happy car shopper. I'm glad I went to Pearson Hyundai 1st. They are the best!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Impressed

The sales associate was very impressive with his knowledge of the module car I was interested in. I like the fact he understood I was buying the car and not my husband. He directed most of his attention to me. And what I was looking for in a car. At some other dealerships that wasn't the case.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Satisfied customer

We had a great experience at the dealership and will keep coming back to buy cars everyone was very professional and treated us like family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Excellent

Superior sales force guiding me through choices for cars that met my requirements. I believe the inside showroom was the largest I've ever experienced making it easy to choose a satisfactory model.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Another Great Experience

This is the third car I have purchased from Pearson Hyundai. Will be back in a few years for number four. Thanks for a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thank you Pearson Hyundai!

We had a very positive experience purchasing our new Santa Fe Sport at Pearson Hyundai and would definitely recommend them to our friends. Howard, Robin and Angela were great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.