Reviews
Iam soooo happy with my new sonata thank you so much howard
Iam so happy with my car thanks to Howard Rouse Angela and James. God bless all thanks again. Iam so happy with my 2014 Sonata. I definitely be back for my next car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Love my new car!
My Hyundai salesman, Justin, was extremely helpful and professional in working with us. I'm very happy with my 2017 Santa Fe Sport. I would recommend him to my friends!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Great vehicle - Great experience
A good experience all around and I would return to Pearson if I ever purchase another vehicle which I doubt since I am now eighty-one years old. And I now hope that is twenty-five words!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
100%
the sales persons at this dealership walk you through everything very good customer service they greeted me with a smile, and made me feel welcome
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience
I bought another vehicle at Pearson Hyundai and again a great experience. I got what I wanted at a fair price and it didn't take all day. Thanks again to Justin Avirom.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Customer Service!!
Howard Rouse went above and beyond to help me with my first car purchase. Provided excellent customer service without hassling for a sell. Also very patient.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Out the Door - Customer Service No More
After the fact, I found out that the sales representative was only interested in our money and his commission. Once he had a signed document he failed to provide any level of customer service or even a response. Three additional items required coordination after the sale was complete and a full month later I am not able to state I am fully satisfied that all three items have been addressed per the terms of sale.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Review of Pearson Hyundai and Kevin Holmes
I received excellent service and Kevin Holmes was a wonderful salesperson. He was attentive to my needs and worked with me to ensure that I walked away with the car of my dreams.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome Customer Service
Words cannot express the awesome experience I had at Person. Jason went above and beyond to get me an awesome deal. He really cares about the people/customers that he is assisting. In addition, he is very attentive to what I was looking for. Initially, I wasn't impressed with Pearson Hyundai's cars and I had a bad experience with other car dealerships in the past. However, the staff at Pearson Hyundai on Midlothian really exemplified the true meaning of customer service. The sales staff, service staff and everyone at Pearson Hyundai really treat their customers like lifetime family. Awesome!!!! I can say that I found my home when it comes to buying cars.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2017 Hyundai Sonata Sport
Professional sales rep. Attentive to what I was looking for. Didn't waste my time bantering back and forth over pricing. Provided a fair purchase price in short order.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
