Reviews
Great Experience
Overall experience was great. Michelle Domingo was friendly and extremely helpful. She went out of the way to make sure I found the right car. Thank you for being patient with me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you for taking the time to share your feedback with us. We love hearing about customers that have a great experience at Ford Fairfield and we are glad you are one of them. I am so happy to hear that Michelle was able to help find the right vehicle for you. Feel free to contact us if you have any questions about your vehicle. In the meantime, remember that we will perform a complimentary 119-point inspection once per year on your vehicle as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027
Purchased a Used 2005 Durango
Overall, the car buying experience with Pedro Perez was a positive one. He was extremely friendly and helpful with specifics about many of the used vehicles on the lot. Although the Durango had a minor mechanical problem, it was a great purchase and Pedro was quick to take care of the issue. Since the repairs (which also happened in a timely manner at the dealership), the car has been awesome. I'm looking forward to the free car washes as well!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We appreciate the time it took for you to write this review. We love hearing about customers that have a positive experience at Ford Fairfield and we are glad you are one of them. We know that buying a car is an important decision and we are proud that you chose our dealership. It is wonderful to know that Pedro was able to show you what our dealership is all about. Please feel free to call or stop by if you have any questions about your vehicle. Also, do not forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027
"Awesome Experience"
Both Brittney and Alex helped me complete my purchase of a 2005 Honda CR-V without any problems that was awesome! Both Brittney and Alex went out of the way to make my car buying experience both enjoyable and stress-free. I would do business again any day with Fairfield Ford thanks to Brittney and Alex!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving this glowing feedback. We appreciate your feedback and are happy to hear that Brittney and Alex were able to help you complete your purchase. At Ford Fairfield, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as enjoyable and stress-free as possible for all of our customers. We are eager to see you on your next purchase. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027
CUSTOMER SERVICE
that you was somewhat faster than other dealers and didn't have to provide all the paperwork that other dealers do at the time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ricky, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. Your feedback helps us to know when we are doing well because it is what we strive to do on a daily basis. I am very happy to hear about your positive experience at Ford Fairfield. We look forward to working with you again in the future. Do not forget that as part of our 10-Point Value Guarantee, you will receive a complimentary 119-point annual inspection at our service center for the lifetime of your ownership. Sincerely, Dustin Marazzito General Manager dustinmarazzito@fordfairfield.com | 877-399-5027
Awesome Experience!
Both Brittney and Alex helped me complete my purchase of a 2012 Chevrolet Traverse; they were awesome! Very kind, attentive and willing to go out of the way to make the car buying experience both enjoyable and stress-free. I would do business again any day with Brittney or Alex!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jesse, Thank you so much for sharing your feedback with us. It is wonderful to hear that Brittney and Alex were able provide you a stress-free and enjoyable car buying experience. We look forward to working with you again in the future. Until then, do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027
Buying a new Lincoln MKX. @ Ford F150. in one day.
Salesman, Darron and Taraus. were very helpful, and they listened to our request. They helped us with every aspect of our purchases. I would recommend all my friends to purchase a car through either of one of them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kelly, Thank you so much for taking the time to write this review. It is wonderful to hear that our staff was able to help you on your purchase. Thank you for the recommendation and we hope to see you again in the future. Also, please do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito General Manager dustinmarazzito@fordfairfield.com | 877-399-5027
Excellent service.
Great service, dealer was able to get me in the vehicle I wanted, with no hassle.. Awesome customer service.. Had to bring the vehicle back for repairs, no problems with service, Nick (service manager), great customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Roy, Thank you for taking the time to write about your experience at our dealership. Nick is a valued member of the Ford Fairfield team and strives to provide excellent service. He will be very happy to hear that he was successful in that endeavor. If you have any questions or concerns regarding your vehicle, please do not hesitate to call or come see us. Also, do not forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito General Manager dustinmarazzito@fordfairfield.com | 877-399-5027
"Rare experience "
Crystal made my purchase very enjoyable,this is the third vehicle I purchased from Ford Fairfield, and I would do it again! thanks again Chrystal
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience —
- Does recommend this dealer
- Shopped for a new car
On behalf of Ford Fairfield, I would like to express our sincere gratitude both for your loyal business and for taking the time to write this marvelous review. Crystal is a valued member of our team, and it is a delight to know that she has helped to proudly represent our dealership throughout your purchases. Should you have other car-related needs, please do not hesitate to let us know. Also, please do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-502
I love it!!!
I love my used jetta, without ford i wouldnt have been able to get a car to get my son around, i thank them so much for everything they did for me, and i also thank pedro for being a great sales man, and helping me with my car, thank you ford of fairfield
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear that our team, especially Pedro, did well in assisting you. We hope you are enjoying your new purchase. If you have other automotive concerns, please feel free to let us know. Also, please do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027
Outstanding service
Alexander and Brittney came in on their day off to assist me. I was nervous but they put me at ease. I love my new car and will be buying from Ford Lincoln Fairfield from now on.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate the time it took for you to write this review. Alexander and Brittney are dedicated to providing top quality service and we are ecstatic to hear that your experience reflected their dedication. We are eager to see you on your next visit. In the meantime, remember that we will perform a complimentary 119-point inspection once per year on your vehicle as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027