Reviews
I was able to get an appointment same day after texting Shane my concern. Not only that, I was fixed up during my lunch break and back on the road without having to make a return trip or get a loaner car. Jason also assisted with check in and I spoke with Jacob while looking at the SQ7 and SQ9 they had in the showroom during my short wait. Always a great experience at Audi Tulsa.
I was able to get an appointment same day after texting Shane my concern. Not only that, I was fixed up during my lunch break and back on the road without having to make a return trip or get a loaner car. Jason also assisted with check in and I spoke with Jacob while looking at the SQ7 and SQ9 they had in the showroom during my short wait. Always a great experience at Audi Tulsa.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad Shane could arrange a same day appointment for your Audi Q3 and that the service was completed without a return visit or loaner. Thank you for recognizing Jason's help at check in and the consistently positive experiences you've had with our team. At Audi Tulsa, we want to develop a lifelong relationship with you.
My wife took her Audi in on Saturday 10/24 for an oil change. I had her ask about the burning smell, reminiscent of oil. Service clerk explained it was a part that was heating up. She said he was to call and explain get the part etc. It's 11/03 and still haven't heard from the service department about what's happening?
My wife took her Audi in on Saturday 10/24 for an oil change. I had her ask about the burning smell, reminiscent of oil. Service clerk explained it was a part that was heating up. She said he was to call and explain get the part etc. It's 11/03 and still haven't heard from the service department about what's happening?
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- 3.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. At Audi Tulsa, we want to develop a lifelong relationship with you.
We didn’t have an appointment and they worked us in quickly and had us out fast
We didn’t have an appointment and they worked us in quickly and had us out fast
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Our service team was happy to fit in your Audi S5 without an appointment and get you back on your way promptly. At Audi Tulsa, we want to develop a lifelong relationship with you.
First class. Courteous of my time. Polite and respectful of being a loyal Tulsa Audi customer.
First class. Courteous of my time. Polite and respectful of being a loyal Tulsa Audi customer.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing you felt valued as a loyal customer means a lot to our team. We're glad the service on your Audi Q5 respected your time. At Audi Tulsa, we want to develop a lifelong relationship with you.
Loved the vallet out of town service. Picked up my car, did the whole maintenance and drove it back home
Loved the vallet out of town service. Picked up my car, did the whole maintenance and drove it back home
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad you enjoyed the out of town valet service for your Audi Q5, from pickup through maintenance and delivery back home. At Audi Tulsa, we want to develop a lifelong relationship with you.
Easy to schedule service appointments, great staff, comfortable waiting area with drinks/snacks and communicate very well regarding the progress of my vehicle, what services they performed and a comprehensive report for my records. A+ dealership and staff.
Easy to schedule service appointments, great staff, comfortable waiting area with drinks/snacks and communicate very well regarding the progress of my vehicle, what services they performed and a comprehensive report for my records. A+ dealership and staff.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad scheduling service for your Audi A7 was convenient and you found our waiting area welcoming. Your kind words about our staff, clear progress updates, and thorough service documentation mean a lot to our team. At Audi Tulsa, we want to develop a lifelong relationship with you.
The video of the inspection was very informative good job also advisor Blacke kept us informed throughout . Thank you very much
The video of the inspection was very informative good job also advisor Blacke kept us informed throughout . Thank you very much
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad the inspection video gave you useful insight into your Audi Q5 and that Blake kept you updated throughout your visit. Thank you for the five stars! At Audi Tulsa, we want to develop a lifelong relationship with you.
Always helpful. Sometimes too busy to get a message returned from service desk. Repair and service work excellent.
Always helpful. Sometimes too busy to get a message returned from service desk. Repair and service work excellent.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're pleased you've been happy with the repairs and service on your Audi Q3. We're sorry your service desk messages haven't always been returned promptly, and we appreciate your five-star rating. At Audi Tulsa, we want to develop a lifelong relationship with you.
Experience was good. Would be excellent if the technicians did not mess with the radio while performing services.
Experience was good. Would be excellent if the technicians did not mess with the radio while performing services.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. At Audi Tulsa, we want to develop a lifelong relationship with you.
I came in for an oil change. Patricia greeted me and suggested a software update and said it would be 2 hours. After waiting 2 and a half I asked for an update and the told me 3:30. Patricia left and Black had no idea I was waiting. Very poor management.
I came in for an oil change. Patricia greeted me and suggested a software update and said it would be 2 hours. After waiting 2 and a half I asked for an update and the told me 3:30. Patricia left and Black had no idea I was waiting. Very poor management.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. At Audi Tulsa, we want to develop a lifelong relationship with you.