Reviews
Mercedes Benz of Rochester has been very very easy to
Mercedes Benz of Rochester has been very very easy to understand and has taken care of my car to their best of their ability! My vehicle has been running great and is a 2012 😊 Stephen Murph is probably one of the best people I’ve ever dealt with and has taken care of everything to the T for me I couldn’t have asked for anyone better !
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Easy to service scedule and Fast services and Excellent
Easy to service scedule and Fast services and Excellent explained to maintenance. I learn many things.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have been very satisfied with the work at Mercedes Benz
I have been very satisfied with the work at Mercedes Benz of Rochester. Have worked with service agent, Stephen Murphy who is very professional. Work done on time when promised
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service and people.
Great service and people. Highly recommend. They really take care of their customers. Service is always on time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service in a timely manner.
Great service in a timely manner.The service advisor,Max,was great and very nice.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I called at 3 pm and said I had a flat tire.
I called at 3 pm and said I had a flat tire. They said if I could get my car there, they would have the tire changed and done by 5 pm. The promise was kept. Outstanding service! I have always enjoyed working with Stephen.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Glen makes service easy.
Glen makes service easy. He is knowledgeable professional and pleasant! I would recommend him without hesitation!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great communication, i knew where my car was all though
Great communication, i knew where my car was all though the process .price as also communicated
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service !
Great customer service !!!! My Service Advisor Glen is awesome . He kept me updated when it came too my 2020 GLE 350 4Matic . I highly recommend everyone too come too come too Mercedes-Benz of Rochester
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent service and work as always!
Excellent service and work as always! Everyone is always friendly and helpful. I have such reassurance when I take my Mercedes here. I have taken it to other import shops in the past and they simply do not put in the dedication and thorough work that the Mercedes dealership does. I now just only take my Mercedes here to get any work or service done. The communication is nothing but the best and I’m so thankful for my relationship I have built up with Stephen At Mercedes. The vehicles sell themselves, but it’s the service that brings me back for any future vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair