Reviews
Jose (Eddy's Toyota Service) is wonderful to work with as
Jose (Eddy's Toyota Service) is wonderful to work with as he cares about the service he provides to his customers! He is always pleasant to work with and I know he cares about assisting me regarding all of my vehicle needs. I'm grateful for his level of professionalism and know I can trust him!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Courtney, we're delighted to hear that Jose has been providing you with such excellent service at Eddy's Toyota. Thank you for sharing your experience and trust in our team!
I went to Eddy's Toyota with my Tacoma for a oil change
I went to Eddy's Toyota with my Tacoma for a oil change and tire rotation. Jeremy met me at the drive and about a hour later he came to get me. Jeremy went over the recommendations for my truck. Looks like air filters and a battery is needed. Very professional and courteous. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Barbara, we're delighted to hear that Jeremy provided you with professional and courteous service at Eddy's Toyota. We appreciate your feedback and look forward to assisting you again in the future!
Oil change, tire rotation, and fluid/filter check was
Oil change, tire rotation, and fluid/filter check was efficient, quick and reasonable priced. My service tech, the assistant manager, Hong, was polite and professional. I would book service here again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're delighted to hear that Hong and the team at Eddy's Toyota provided efficient and professional service. We look forward to welcoming you back for future maintenance needs!
Jose (Eddy's Toyota Service) is wonderful to work with as
Jose (Eddy's Toyota Service) is wonderful to work with as he cares about the service he provides to his customers! He is always pleasant to work with and I know he cares about assisting me regarding all of my vehicle needs. I'm grateful for his level of professionalism and know I can trust him!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Jose has been providing such exceptional service at Eddy's Toyota! It's great knowing you feel well taken care of and can trust our team with your vehicle needs. Thank you for sharing this feedback, Courtny!
Had car ready as said in check and car was clean and
Had car ready as said in check and car was clean and ready to go
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your confidence in Eddy's Toyota! We appreciate your business, Kent.
Jose was a tremendous help when arriving at Eddy’s
Jose was a tremendous help when arriving at Eddy’s maintenance department. He shared information about a new plan of assistance for oil changes that would save us money and gave us options for payment. Jose was very knowledgeable and we appreciate his guidance. Way to go Eddy’s, you hire the best!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sandy, we're delighted to hear that Jose provided such helpful service at Eddy's Toyota. It's great to know he could assist you with the new plan and payment options. Thank you for recognizing our team's efforts!
All were very courteous and professional.
All were very courteous and professional. The video showing the condition of brakes, fluids and filters was a nice touch
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jeff, we're delighted to hear you appreciated the video update and found our team at Eddy's Toyota courteous and professional. Thanks for sharing your experience!
Shady dealership, don't get me wrong I love my Toyota but
Shady dealership, don't get me wrong I love my Toyota but wish I did not buy it from this dealership. I bought the extended warranty and maintenance package that was supposed to cover my wheels and tires. But when I got a flat suddenly I don't have coverage and that's a different package which we will sell you for a additional $1400. So they lied to me when they said it was in package I bought and I remember having the discussion with the financing guy that it would cover if I put different tires and wheels on my vehicle. So do yourself a favor buy a Toyota but not from Eddy's.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
James, I'm sorry to hear about the confusion with your warranty and maintenance package. We strive for transparency in our offerings, so it's concerning to learn that this wasn't clear during your purchase. I'd like to discuss this further and see how we can address any misunderstandings. Please feel free to reach out at your convenience. Thank you, Ashley Cummings - Corporate Customer Relations Manager - 316-652-2122
Our dealer Danny was great, very nice guy and helped us a
Our dealer Danny was great, very nice guy and helped us a ton with our trade ins.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is great to see that Danny was so helpful during your trade-in process! Thanks for choosing Eddy's Toyota.
They desperately need to hire more help in their
They desperately need to hire more help in their financial department. Ray was great but the process was way too exhausting!
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Brian, thank you for your feedback. We're glad to hear Ray provided great service, but we apologize for the delays in our financial department at Eddy's Toyota. Your comments are valuable and will help us improve!