Reviews
I was on that lot 2 different times and no one came out to help me. So I will be visiting other lots that have Honda Ridgelines for sale.
I was on that lot 2 different times and no one came out to help me. So I will be visiting other lots that have Honda Ridgelines for sale.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Mike, Thank you for your feedback! We’d really like to understand more about your experience and see if we can turn those low stars into 5 stars. Please feel free to reach out to Savannah, our Sales Director, directly at (859) 372-0600. We are happy to help! Best Regards.
I had an outstanding experience with this used car dealership from start to finish. The entire process was quick, straightforward, and completely stress-free. Everyone was friendly, professional, and honest, and they made sure I understood everything without any pressure. The vehicle was exactly as described, priced fairly, and ready to drive home. They answered all of my questions and made the paperwork fast and easy. It's refreshing to find a dealership that truly values its customers and delivers on its promises. If you're looking for a reliable used car and a hassle-free buying experience, I highly recommend this dealership. I'll definitely be back for my next vehicle and will be recommending them to friends and family!
I had an outstanding experience with this used car dealership from start to finish. The entire process was quick, straightforward, and completely stress-free. Everyone was friendly, professional, and honest, and they made sure I understood everything without any pressure. The vehicle was exactly as described, priced fairly, and ready to drive home. They answered all of my questions and made the paperwork fast and easy. It's refreshing to find a dealership that truly values its customers and delivers on its promises. If you're looking for a reliable used car and a hassle-free buying experience, I highly recommend this dealership. I'll definitely be back for my next vehicle and will be recommending them to friends and family!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your detailed experience with Midwest Auto Store. We appreciate your recommendation and are glad the process met your expectations. Your feedback is valuable to our team.
Great service and professionalism. Mamadou was very helpful and honest. I would buy from them again.
Great service and professionalism. Mamadou was very helpful and honest. I would buy from them again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your positive feedback on our service and professionalism. We appreciate your support of Midwest Auto Store.
Was helpful at putting me in a car when needed and low payment thank you
Was helpful at putting me in a car when needed and low payment thank you
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience with Midwest Auto Store. We appreciate your feedback and are glad to hear our team was helpful. Please contact us if you have any further questions or needs.
Search for crv honda found like n purchase the car. Waiting for adjudtments. There were a few squaks.
Search for crv honda found like n purchase the car. Waiting for adjudtments. There were a few squaks.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for choosing Midwest Auto Store for your CRV Honda purchase. We appreciate your feedback and encourage you to contact us directly if you have any concerns about the adjustments or squeaks.
Test drove a car and ac motor was out (how could they not know that?). They worked my financing and in two days raised the price of the car. Over all very shady dealership, beware and be careful folks.
Test drove a car and ac motor was out (how could they not know that?). They worked my financing and in two days raised the price of the car. Over all very shady dealership, beware and be careful folks.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
We found a [surprisingly] sought-after example of a Honda Element at Midwest Auto, for our son - four hours away from our home. A 22yr old car, with over 100k miles on the odo. I expected a decent car with some issues, for what I paid. Instead, I got the cleanest Vtec the local, mobile mechanic had ever seen. He climbed all over that car for 1.5 hours and thoroughly drove and code tested it - both past/recent codes and “likely fail” codes. I have a four year old, bought-new minivan that wouldn’t have tested that clean. I drove the four hours home with no trepidation whatsoever. I feel like I stole this car. The mechanic told me that he sees a lot of “good cars” come out of Midwest. Not only was the sale easy, no-pressure and quick, (as we knew what we wanted), they were accommodating and incredibly friendly. I’ve owned a lot of cars and after what I experienced, I would buy from this dealer sight-unseen and ship with no fear. ANY used car WILL have some issues - new ones do now! - but this one doesn’t need anything but what anyone should do for any car. It’s getting a fresh alignment and a new battery. That’s it. This is easily the cleanest decades-old ride I’ve ever bought. Five stars.
We found a [surprisingly] sought-after example of a Honda Element at Midwest Auto, for our son - four hours away from our home. A 22yr old car, with over 100k miles on the odo. I expected a decent car with some issues, for what I paid. Instead, I got the cleanest Vtec the local, mobile mechanic had ever seen. He climbed all over that car for 1.5 hours and thoroughly drove and code tested it - both past/recent codes and “likely fail” codes. I have a four year old, bought-new minivan that wouldn’t have tested that clean. I drove the four hours home with no trepidation whatsoever. I feel like I stole this car. The mechanic told me that he sees a lot of “good cars” come out of Midwest. Not only was the sale easy, no-pressure and quick, (as we knew what we wanted), they were accommodating and incredibly friendly. I’ve owned a lot of cars and after what I experienced, I would buy from this dealer sight-unseen and ship with no fear. ANY used car WILL have some issues - new ones do now! - but this one doesn’t need anything but what anyone should do for any car. It’s getting a fresh alignment and a new battery. That’s it. This is easily the cleanest decades-old ride I’ve ever bought. Five stars.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your detailed feedback and are glad the Honda Element met your expectations. Our team at Midwest Auto Store values providing quality vehicles and a smooth buying experience. Thank you for choosing us and sharing your experience.
Good staff and service . I recommend this auto sales .not so expensive and friendly, and good coffee in office.
Good staff and service . I recommend this auto sales .not so expensive and friendly, and good coffee in office.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for recommending Midwest Auto Store. We're glad to hear that you appreciated the service and coffee.
Very easy and pressure free.Dealing with Johnny was awesome. Second car I’ve bought from him.
Very easy and pressure free.Dealing with Johnny was awesome. Second car I’ve bought from him.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Happy to hear your experience with our team was easy and pressure-free. Thanks for choosing Midwest Auto Store again for your purchase.
Despite some very negative reviews, I tried this dealership because they had the vehicle I wanted. I came prepared for bad things because of the warnings in the reviews. I found that they are not the bad guys the reviews suggested. They were very upfront about the vehicle, which was exactly as represented, about their post-sale responsibility (vehicles sold as is) and did not try any bait and switch. Johnny Lee was very helpful and sincere. Only two complaints - 1. after the deal was made it was two more hours before we were able to leave the dealership (i have had this same experience almost every time i have purchased a vehicle, so nothing different here) 2. Their price is no-haggle (I think this is actually good, I hate to haggle, I just wish I had known that before I tried to haggle.) I do not hesitate to recommend them and I would go back. Those bad reviews? I don't know but I suspect those supposed buyers didn't do their homework before shopping, and need someone to blame for the mistake they made. Or else they just like bad mouthing others.
Despite some very negative reviews, I tried this dealership because they had the vehicle I wanted. I came prepared for bad things because of the warnings in the reviews. I found that they are not the bad guys the reviews suggested. They were very upfront about the vehicle, which was exactly as represented, about their post-sale responsibility (vehicles sold as is) and did not try any bait and switch. Johnny Lee was very helpful and sincere. Only two complaints - 1. after the deal was made it was two more hours before we were able to leave the dealership (i have had this same experience almost every time i have purchased a vehicle, so nothing different here) 2. Their price is no-haggle (I think this is actually good, I hate to haggle, I just wish I had known that before I tried to haggle.) I do not hesitate to recommend them and I would go back. Those bad reviews? I don't know but I suspect those supposed buyers didn't do their homework before shopping, and need someone to blame for the mistake they made. Or else they just like bad mouthing others.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience at Midwest Auto Store. We're glad to hear the vehicle met your expectations and that our team was helpful during your visit. We appreciate any feedback regarding the process as it helps us improve.