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McKenna BMW

(1,142 reviews)
Visit McKenna BMW
Sales hours: 10:00am to 7:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 10:00am–7:00pm 7:30am–5:00pm
Tuesday 10:00am–7:00pm 7:30am–5:00pm
Wednesday 10:00am–7:00pm 7:30am–5:00pm
Thursday 10:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday 10:00am–6:00pm Closed
2019 state dealer award
View 4 awards
2019 state dealer award 2018 state dealer award
2019 consumer dealer award 2018 consumer dealer award

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New (877) 631-7310 (877) 631-7310
Used (855) 201-4325 (855) 201-4325
Service (855) 215-2604 (855) 215-2604

Inventory

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About our dealership

This seller has been on Cars.com since December 2025.
McKenna BMW in Norwalk is a premier new and Pre-Owned BMW dealer for Los Angeles. We provide luxury automobiles at extraordinary prices with outstanding customer service.

McKenna BMW is a family-owned and community-focused business serving Los Angeles since 1957.

Our dealership is located right next to the freeway and we are only 20 minutes from anywhere in Los Angeles and Orange County.
Welcome To The ULTIMATE Buying Experience

Service center

Phone number (855) 215-2604

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(1,142 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McKenna BMW from DealerRater.

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Robert as well as the whole team provider an excellent experience. Thank you for taking care of my vehicle needs. I will definitely recommend based on my continued experiences.

Robert as well as the whole team provider an excellent experience. Thank you for taking care of my vehicle needs. I will definitely recommend based on my continued experiences.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for continuing to trust us with your vehicle needs! We’re happy Robert and the rest of the team delivered another excellent experience. Your recommendation means a lot to us, and we look forward to taking care of you again!

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BMW of Meckenna has serviced both my vehicles and I appreciate the customer service especially from Adriana

BMW of Meckenna has serviced both my vehicles and I appreciate the customer service especially from Adriana

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We really appreciate you bringing both of your vehicles to McKenna BMW for service. It’s especially nice to hear that Adriana’s customer service has stood out during your visits. Thank you for choosing our team!

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I would NOT recommend McKenna BMW to a friend. They say that they carefully inspect a used car before selling it to you. Its xx. I bought a used car from them only to find that the oil was dirty, the spark plugs were dirty and it needed a water pump. Without a new pump the engine would have blown within a mth. Stay away from their used cars or inspect them yourself BEFORE you buy. Their reputation means NOTHING. BEWARE!!

I would NOT recommend McKenna BMW to a friend. They say that they carefully inspect a used car before selling it to you. Its xx. I bought a used car from them only to find that the oil was dirty, the spark plugs were dirty and it needed a water pump. Without a new pump the engine would have blown within a mth. Stay away from their used cars or inspect them yourself BEFORE you buy. Their reputation means NOTHING. BEWARE!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we’re sorry to hear about the issues you discovered after purchasing your vehicle and understand why this experience left you frustrated. We take concerns about the condition of our pre-owned vehicles seriously and would appreciate the opportunity to learn more about what happened. Please reach out to our team directly so we can discuss your experience and see how we can help. [email protected]

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My sales person, Jesus, made the buying experience very easy and I didn’t feel pressured or stressed.

My sales person, Jesus, made the buying experience very easy and I didn’t feel pressured or stressed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're glad Jesus made the buying process easy and comfortable from beginning to end. Enjoy your new vehicle, and thank you for choosing McKenna BMW!

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Very professional and efficient.. Would recommend Mc Kenna to family and friends. Great experience! Thank you to Bi & Michael for all your help.

Very professional and efficient.. Would recommend Mc Kenna to family and friends. Great experience! Thank you to Bi & Michael for all your help.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We truly appreciate your recommendation! It's wonderful to hear Bri and Michael made your experience professional, efficient, and enjoyable. Thank you for your kind words!

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Professional and friendly. They took the time to work numbers with you and make your purchase personal to your budget.

Professional and friendly. They took the time to work numbers with you and make your purchase personal to your budget.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We're happy Bri and the team took the time to find an option that worked for your budget while making the experience both friendly and personal.

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Management and staff were excellent. The Sales representative had aprofessional skills and customer service personnel were accommodating.

Management and staff were excellent. The Sales representative had aprofessional skills and customer service personnel were accommodating.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're grateful for your feedback! It's great to know our management team and staff provided the level of professionalism and service you were looking for. Thank you for choosing McKenna BMW!

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Excellent Service very Professional General Manager and overall McKenna Staff is simply the BEST in business!!!

Excellent Service very Professional General Manager and overall McKenna Staff is simply the BEST in business!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Wow, thank you for the incredible compliment! We're honored to have earned your trust, and we'll be sure to share your kind words with Victor and the entire team.

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Professional, efficient and I walked out of there feeling like I accomplished everything I needed to do.

Professional, efficient and I walked out of there feeling like I accomplished everything I needed to do.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Mission accomplished! We're glad Edgar helped make your visit smooth, efficient, and productive. Thanks for taking the time to leave a review.

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Great experience from start to finish leasing my new BMW X3 from the team at McKenna BMW!

Great experience from start to finish leasing my new BMW X3 from the team at McKenna BMW!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new BMW X3! Thank you for letting us be part of such an exciting purchase. We'll be sure to share your kind words with JT, Henry, Guillermo, and the rest of the team.

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