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McKenna BMW

(1,117 reviews)
Visit McKenna BMW
Sales hours: 10:00am to 6:00pm
Service hours:
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Sales Service
Monday 10:00am–7:00pm 7:30am–5:00pm
Tuesday 10:00am–7:00pm 7:30am–5:00pm
Wednesday 10:00am–7:00pm 7:30am–5:00pm
Thursday 10:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday 10:00am–6:00pm Closed
2019 state dealer award
View 4 awards
2019 state dealer award 2018 state dealer award
2019 consumer dealer award 2018 consumer dealer award

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New (877) 631-7310 (877) 631-7310
Used (855) 201-4325 (855) 201-4325
Service (855) 215-2604 (855) 215-2604

Inventory

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About our dealership

This seller has been on Cars.com since December 2025.
McKenna BMW in Norwalk is a premier new and Pre-Owned BMW dealer for Los Angeles. We provide luxury automobiles at extraordinary prices with outstanding customer service.

McKenna BMW is a family-owned and community-focused business serving Los Angeles since 1957.

Our dealership is located right next to the freeway and we are only 20 minutes from anywhere in Los Angeles and Orange County.
Welcome To The ULTIMATE Buying Experience

Service center

Phone number (855) 215-2604

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(1,117 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McKenna BMW from DealerRater.

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Ronnie my salesperson was amazing, he delivered the car to my job. I'm really satisfied with Ronnie & the dealership. I love my new 2026 BMW 330i!

Ronnie my salesperson was amazing, he delivered the car to my job. I'm really satisfied with Ronnie & the dealership. I love my new 2026 BMW 330i!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We truly appreciate your kind words! Ronnie will be delighted to hear your feedback. We're glad he helped make the process easy and enjoyable from start to finish. Enjoy your new BMW 330i!

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I've been a longtime customer of McKenna dealership and I've always been pleased.

I've been a longtime customer of McKenna dealership and I've always been pleased.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued trust and support over the years! We're grateful to have loyal customers like you and are thrilled to hear we've consistently met your expectations.

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Quality was great. I like BMW Individual wheel design. Financial Staff was very quick response and hospitality. I appreciate their response.

Quality was great. I like BMW Individual wheel design. Financial Staff was very quick response and hospitality. I appreciate their response.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate the kind words! It's great to hear you were pleased with both the vehicle and the level of service you received from our finance team. Thank you for your support!

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I had a great experience at this dealership. Staff were very professional and helpful. I love my X3!

I had a great experience at this dealership. Staff were very professional and helpful. I love my X3!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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delivery was wonderful... follow up.. great.. totally professional, knowledgable and friendly. Best experience ever. thanks

delivery was wonderful... follow up.. great.. totally professional, knowledgable and friendly. Best experience ever. thanks

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We're thrilled to hear the delivery, follow-up, and overall experience exceeded your expectations. We truly appreciate your kind words and support!

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My delivery experience was amazing. He went over each and every detail of the car…

My delivery experience was amazing. He went over each and every detail of the car…

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Debbie, thanks for sharing your experience with us here at McKenna BMW. We're glad our team could go over your new car with you. Thanks for choosing McKenna, and enjoy every mile ahead!

Dealer response

We're delighted to hear you had such a great experience here at McKenna BMW. Thank you for recognizing our team's efforts, and enjoy your new BMW X3!

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We vigorously shopped So-Cal dealerships as well as Car Leasing Agencies for our next BMW lease, but none came close to the dedication, pricing and honesty of McKenna BMW. The management and sales staff at McKenna BMW are very professional, courteous, accommodating, and they will do everything they can to retain and keep their clients satisfied. This is our second vehicle lease from McKenna BMW and we have been more than satisfied with both experiences. Special thanks to Bri and Axel for their patience and going out of their way to bring the right vehicle and the best lease deal home across the finish line for us!

We vigorously shopped So-Cal dealerships as well as Car Leasing Agencies for our next BMW lease, but none came close to the dedication, pricing and honesty of McKenna BMW. The management and sales staff at McKenna BMW are very professional, courteous, accommodating, and they will do everything they can to retain and keep their clients satisfied. This is our second vehicle lease from McKenna BMW and we have been more than satisfied with both experiences. Special thanks to Bri and Axel for their patience and going out of their way to bring the right vehicle and the best lease deal home across the finish line for us!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're delighted to hear our team helped make the leasing process smooth, transparent, and rewarding. Bri and Axel worked hard to help find the right vehicle and the right lease, and we're glad it all came together. We appreciate your continued support!

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I bought a car in less than a week later there was an issue. We had it towed back to McKenna and they fixed it and paid for it. I appreciate that they did the right thing.

I bought a car in less than a week later there was an issue. We had it towed back to McKenna and they fixed it and paid for it. I appreciate that they did the right thing.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Jessica, thank you for the review! We understand how frustrating it can be to encounter an issue shortly after purchasing a vehicle. We're glad our team was able to address the problem and make things right. We appreciate your support!

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I had a very good experience with this dealership. everyone was warm and welcoming and made the purchase very easy

I had a very good experience with this dealership. everyone was warm and welcoming and made the purchase very easy

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your review of McKenna BMW! Creating a warm and comfortable experience is important to us, and we're glad that was reflected during your visit. Thank you for choosing us!

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This dealership is fantastic. They give especially wonderful and dynamic birthday presents to the clients

This dealership is fantastic. They give especially wonderful and dynamic birthday presents to the clients

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We're glad our team could make your birthday a little more memorable. We appreciate your loyalty and look forward to seeing you again!

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