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McKenna BMW

(1,133 reviews)
Visit McKenna BMW
Sales hours: 10:00am to 7:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 10:00am–7:00pm 7:30am–5:00pm
Tuesday 10:00am–7:00pm 7:30am–5:00pm
Wednesday 10:00am–7:00pm 7:30am–5:00pm
Thursday 10:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday 10:00am–6:00pm Closed
2019 state dealer award
View 4 awards
2019 state dealer award 2018 state dealer award
2019 consumer dealer award 2018 consumer dealer award

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New (877) 631-7310 (877) 631-7310
Used (855) 201-4325 (855) 201-4325
Service (855) 215-2604 (855) 215-2604

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since December 2025.
McKenna BMW in Norwalk is a premier new and Pre-Owned BMW dealer for Los Angeles. We provide luxury automobiles at extraordinary prices with outstanding customer service.

McKenna BMW is a family-owned and community-focused business serving Los Angeles since 1957.

Our dealership is located right next to the freeway and we are only 20 minutes from anywhere in Los Angeles and Orange County.
Welcome To The ULTIMATE Buying Experience

Service center

Phone number (855) 215-2604

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(1,133 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McKenna BMW from DealerRater.

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Great experience from start to finish leasing my new BMW X3 from the team at McKenna BMW!

Great experience from start to finish leasing my new BMW X3 from the team at McKenna BMW!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Our auto purchase process was very positive. The sales and finance team members were very professional and courteous.

Our auto purchase process was very positive. The sales and finance team members were very professional and courteous.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Michael Williamson Was very helpful with my additional questions and added plans. Definitely will be coming back in the future.

Michael Williamson Was very helpful with my additional questions and added plans. Definitely will be coming back in the future.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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A pleasurable experience from start to finish. Bri and the rest of the team were knowledgeable and helpful, and the dealership setting felt open and welcoming.

A pleasurable experience from start to finish. Bri and the rest of the team were knowledgeable and helpful, and the dealership setting felt open and welcoming.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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From the moment I stepped on the lot, I was warmly greeted and welcomed. This was my first visit to the Norwalk dealership and I will be back!

From the moment I stepped on the lot, I was warmly greeted and welcomed. This was my first visit to the Norwalk dealership and I will be back!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Bri was amazing she was professional and extremely knowledgeable on the BMW. She was patient and never pushy. The negotiating with management was straightforward to cone up with a price that was fair. No bait and switch like other dealers to get us in either..

Bri was amazing she was professional and extremely knowledgeable on the BMW. She was patient and never pushy. The negotiating with management was straightforward to cone up with a price that was fair. No bait and switch like other dealers to get us in either..

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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We really enjoyed our experience. The service was efficient but friendly and professional. We leased a car and felt no pressure at all. Great experience.

We really enjoyed our experience. The service was efficient but friendly and professional. We leased a car and felt no pressure at all. Great experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Jame, It's great to hear your leasing experience was both efficient and enjoyable. Edgar will be happy to know his friendly, no-pressure approach made such a positive impression. Thank you for choosing McKenna BMW, and congratulations on your new lease!

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Great customer service and always willing to assist. Easy to schedule appointments and fast service

Great customer service and always willing to assist. Easy to schedule appointments and fast service

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Nothing beats an easy service visit. We're glad scheduling was convenient and that Robert, Michael, and the team made sure you were well taken care of. We appreciate you sharing your experience!

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Professional and thoughtful customer service. Highly recommend dealership to anyone to purchase a BMW. Thank you

Professional and thoughtful customer service. Highly recommend dealership to anyone to purchase a BMW. Thank you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your recommendation means a lot to us. Adrian is passionate about helping customers find the right BMW, and we're so glad his professionalism stood out. Thank you for placing your trust in our team.

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McKenna BMW an awesome dealership. Always kind a helpful to my need. Especially the one on in the city of Norwalk. Really appreciate them.

McKenna BMW an awesome dealership. Always kind a helpful to my need. Especially the one on in the city of Norwalk. Really appreciate them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Reading reviews like yours never gets old. It's wonderful to know the team continues to provide the level of care you've come to expect. We'll be sure Danny, Adriana, and everyone involved hear your kind words. Thanks for choosing McKenna!

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