Reviews
Write a reviewWonderful treatment of customers
Didn't end up buying a car because it was not the right time for me. I cannot go without thanking the team at McKenna BMW. The staff there were friendly and patient with me. Special shout out to Arthur the Genius for taking his time to help me out the whole day.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hello Jack, thanks for sharing your recent 5 star experience with Arthur and the rest of the team here at McKenna BMW! We're awfully thrilled to read your kind review, and we'd like to thank you for choosing McKenna even though now wasn't the right time to buy. We invite you back to our store anytime in the future Sir! Happy Holidays from the McKenna Family to yours!
President
I dealt with Brandy in purchasing a new car SHe beat another offer and everything was exactly as she said.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jim, Thanks for sharing your recent 5 star experience with Brandy here at McKenna BMW! We're very pleased to read your kind review, and we'd like to congratulate you on your new BMW. Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Happy Holidays, and enjoy the road ahead in your Ultimate Driving Machine!
Great Price. Great Service
McKenna BMW, This is great location to buy car from them. Called in for price quote and get in office to do some paper work and take home beautiful 2018 BMW 540I.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Tracy, Thanks for sharing your recent 5 star experience with us here at McKenna BMW! We're thrilled to read your review, and we'd like to congratulate you on your new BMW 540i! Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Happy Holidays, and enjoy the road ahead in your Ultimate Driving Machine!
Best BMW dealer!
Mckenna BMW made my purchase so easy and they provided the excellent service and support! Fleet manger Victoria Huang and Client advisor Arthur Szeto are the best team in the industry!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jason, Thanks for sharing your recent 5 star experience with both Victoria and Arthur here at McKenna BMW! We're very pleased to read your kind review, and we'd like to congratulate you on your Ultimate Driving Machine! Happy holidays, and we sincerely look forward to seeing you in our store anytime in the future.
Encore!!
came in to meet with tony for the 2nd tutorial on my 530i! he was very knowledge and took the time to go over each submenu on the idrive! I left the dealership with even more appreciation for the car! thanks again!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, and thanks for sharing your recent 5 star encore experience with Tony here at McKenna BMW! We're thrilled to read your review, and we'd like to congratulate you on your 530i! Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future. Happy Holidays!
Great Dealership
Brandy was wonderful to deal with. Sadly the car i wanted managed to sell 15 mins before i got there!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Anthony, Thanks for sharing your recent 5 star experience with Brandy here at McKenna BMW! We're so sorry that the car you wanted sold before you got to the store, it's surely the busiest time of the year. Please let us know how we can assist you with all things BMW down the road! Happy Holidays!
fast and friendly
very happy with my experience at mckenna bmw. the team was friendly and i was in my new car in no time! would definitely recommend and come back when my lease is up! thanks to enrique, robert and tony for the entire process!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hello, and thanks for sharing your recent 5 star leasing experience with Enrique, Robert, and Tony here at McKenna BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your new BMW. Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Happy Holidays!
Very good
Arthur Szeto was very intelligent and patient. Great job! The team there at McKenna BMW did a great job the entire buying process for me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Hugo, thanks for sharing your recent 5 star experience with Arthur here at McKenna BMW! Congrats on your new ride, and welcome to the McKenna Family. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future. Happy Holidays!
Respectful
I ran into a lot of issues with my car when I first purchased it and I really wanted to just return this car. McKenna BMW had Arthur call me and he was able to help me solve all my issues. I am glad that everything was taken care of because I was very close to not buying another BMW again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Aaron, Thanks for sharing your recent 5 star experience with Arthur here at McKenna BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at McKenna. Enjoy the road ahead in your Ultimate Driving Machine!
BMW service
Great service. Theory picked up my car and delivered it washed back to me as promised.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Randy, we're pleased to read your review, but your star rating is negative which confuses us. Did you mean to give us a 1 out of 5 stars or was this by accident? We'd sure appreciate it if this was an accident if you'd change the rating to a 5 star review. If you did intentionally do this we'd love to hear where we could have done better. customerservice@mckennacars.com