Reviews
Write a reviewRoutine service
Was given a rental/loaner because routine oil change was delayed several hours
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Marvin, Thanks for sharing your recent 5 star service experience with us here at McKenna BMW! Thanks for choosing us here at McKenna for your BMW service needs, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine! Happy Holidays!
Tire repair and maintenance.
Quick, accurate repair. Loaner provided. Communication excellent. Staff excellent.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jack, Thanks for sharing your recent 5 star service experience with us here at McKenna BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at McKenna for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine, and Happy Holidays!
Loved everything!
Excellent service. I was very impressed with everyone here at McKenna BMW. I came in looking for a 3 series but was able to go home with a 530e! I love my car so much. Thank you Arthur for helping me out with everything!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Ralph, Thanks for sharing your recent 5 star experience with Arthur here at McKenna BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your new 5 Series BMW. Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!
Pleasant Experience
My friend Frank and I came in to look at cars and Arthur ended up helping us. It was a great experience overall because I have been out on military leave for a while and am out of touch with new cars. The technology in these cars are great. Thank you for your help McKenna team.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Billy, Thanks for sharing your recent 5 star experience with Arthur here at McKenna BMW. Thank you for your service Sir, and we're honored you gave us a shot here at McKenna! We sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead!
Great Experience at McKenna BMW
Julian at Mckenna BMW was awesome !! Exceptional service and follow up.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Andrew, Thanks for sharing your recent 5 star experience with Julian here at McKenna BMW! We're thrilled to read your review, and we'd like to congratulate you on your new BMW. Thanks for choosing us here at McKenna, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!
awesome mckenna
I would give McKenna BMW 10 Stars if I could! The experience I had here was more than I would ever expect at a dealership. I usually hate buying cars but the team here was amazing. Thank you, Arthur for showing me how to use my new M3!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Martin, thanks for sharing your recent 5 star experience with Arthur here at McKenna BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your BMW M3. Thanks for being a part of the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!
Bart Lococo
Daniel Saldana is the best service advisor I have ever experienced. If it wasn't for Daniel I wouldn't feel as comfortable as I do. He truly takes care of everything, and I feel very safe knowing he is taking care of my automobile. Thanks a million to you Mr. Saldana!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Bart, thanks for sharing your continued 5 star service experience with Daniel here at McKenna BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at McKenna for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!
contact a product specialist !!
i had issues with my apple carplay and bluetooth audio. it kept on dropping connection and the carplay was not cooperating, it was extremely frustrating and i just couldn?t take it anymore. i called mckenna bmw and spoke to a manager and they suggested scheduling a appointment with a product specialist for an encore. i came into the dealership after speaking to tony and he was able to reset my idrive and re-pair my phone and the issues vanished!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, and thanks for sharing your recent 5 star service experience with our team here at McKenna BMW! We're quite pleased to read your review, and we'd like to thank you for choosing us here at McKenna for your BMW service needs. Enjoy the road ahead in your Ultimate driving Machine!
Great Customer Service!
Just leased my 3rd BMW from Mckenna BMW and its always a breeze!! I worked with patrick to discuss numbers for the 430i I was interest in and I didn't feel any pressure at all. I also sat down with Tony who was really helpful, he helped me pair up my phone and went through the features of the car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Leon, thanks for sharing your most recent 5 star leasing experience with us here at McKenna BMW! We're thrilled to read your review, and we'd like to congratulate you on your new BMW 430i! We sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!
Customer
Guy is amazing! He was very efficient and made sure that my concerns were addressed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Sharon, thanks for sharing your recent 5 star service experience with Guy here at McKenna BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at McKenna for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!