Reviews
Write a reviewThe best service!
I came in for the BMW encore I scheduled with Tony. He was so easy to talk to and answered all the questions I had on my 530e. He spent extra time going over all the features of my car with me too! The genius program is great and I definitely recommend sitting down with one to all new BMW owners!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Krystal, Thanks for sharing your recent encore experience with Tony here at McKenna BMW! We're thrilled to read your review, and we'd like to congratulate you on your new BMW. We sincerely look forward to seeing you in our store anytime in the future to assist with anything your BMW might need. Enjoy the road ahead in your Ultimate Driving Machine!
Very helpful!
Purchased a 530e from McKenna BMW a couple of weeks ago. I had some more questions about the car and came back to get them answered. Tony Huynh was the BMW Genius that helped me. He thoroughly explained all the questions I had about the technology and functions of the car. He was very kind, knowledgeable, and patient. I had a wonderful experience and McKenna and thanks to Tony, I am really enjoying all the features of my new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Martin, thanks for sharing your recent 5 star experience with Tony here at McKenna BMW! We're thrilled to read your review, and we'd like to congratulate you on your new BMW 530e! Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future to assist with anything your BMW might need. Enjoy the road ahead in your Ultimate Driving Machine!
Arthur was great!!
Arthur was nothing short of excellent when he taught us how to use our new car. I am glad that we made the decision to come back to McKenna BMW and went over the technology we have. I have had BMWs for over 15 years and this has been the most difficult to use one yet.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Ben, thanks for sharing your recent 5 star encore experience with Arthur here at McKenna BMW! We're very pleased to read your review, and we'd like to congratulate you on your new ride. Thanks for being a part of the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!
Arthur the genius
Arthur szeto the BMW genius was very good. He was helpful and very nice. I will be recommending my friends to come learn about their cars even after because he said that it was okay to meet with him even when we have owned the car for a bit.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jim, thanks for sharing your recent 5 star encore experience with Arthur here at McKenna BMW! We're truly pleased to read your review, and we'd like to congratulate you on your new BMW. Thanks for choosing McKenna, and we sincerely look forward to seeing you in our store anytime in the future to assist with anything your BMW might need. Enjoy the road ahead in your Ultimate Driving Machine!
Bmw genius appt
I met with Arthur about my brand new car. It was an experience I did not expect with the very good explanation on all my car's features. I am impressed with the BMW geniuses here at McKenna BMW.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Dexter, thanks for sharing your recent 5 star encore experience with Arthur here at McKenna BMW! We're truly pleased to read your review, and we'd like to congratulate you on your new BMW. Thanks for choosing McKenna, and we sincerely look forward to seeing you in our store anytime in the future to assist with anything your BMW might need. Enjoy the road ahead in your Ultimate Driving Machine!
Ask for Stanley!
McKenna BMW offers very good customer service and price. Stanley Huang was my client advisor. He was very knowledgeable and helpful. This is my first X6. He was really patient and he answered all of my questions. He gave me the best deal that no one could beat. He called and followed up with me and made sure I had no issues after sales. I will definitely recommend all my family and friends to Stanley if they are looking for BMW.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Kevin, Thanks for sharing your recent 5 star experience with Stanley here at McKenna BMW! We're truly pleased to read your review, and we'd like to congratulate you on your new BMW X6. We'd like to extend a warm welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future to assist with anything your BMW might need. Enjoy the road ahead in your Ultimate Driving Machine!
Encore
Arthur came to my house and went over my car with me. I read other reviews of Arthur doing this for other customers and I feel honored to be able to have this offered to me. It was beyond what I had expected from McKenna BMW. Great service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jackson, Thanks for sharing your recent 5 star encore experience with Arthur here at McKenna BMW! We're very pleased to read your review, and we'd like to congratulate you on your new BMW. Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!
encore
arthur was able to come to my home for my encore appointment. i really appreicate the fact that the dealership offers this service since i am always busy with work. great to be able to learn about my car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, and thanks for sharing your recent 5 star encore experience with Arthur here at McKenna BMW! We're thrilled to read your review, and we'd like to thank you for choosing McKenna for your BMW needs. Enjoy the road ahead in your Ultimate Driving Machine, and we look forward to seeing you in our store anytime in the future!
Genius appointment
Arthur was so cool. I was so amazed at how much I didnt know about my car. It was fun and I'm glad BMW has brought this program for their customers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Joanne, thanks for sharing your recent 5 star encore experience with Arthur here at McKenna BMW! We're very pleased to read your review, and we'd like to thank you for being a part of the McKenna Family. Enjoy the road ahead in your Ultimate Driving Machine!
Great Service!
I came back to Mckenna BMW to go over the entire car and its features and I was not disappointed. I can't thank Tony enough for his time and patience !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Alan, thanks for sharing your recent 5 star encore experience with Tony here at McKenna BMW! Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!