Reviews
Write a reviewPatrick Lee is Awesome!!
I would like to take a moment to recommend Patrick of McKenna Auto Sales. For any of your car buying needs. I found him to be forth right,upfront and honest in his business dealings. I would have no hesitation in recommending him to any of my friends and family. Brian W.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Brian, thanks for sharing your recent 5 star experience with Patrick here at McKenna BMW. Enjoy the road ahead!
Cool service
Never heard of BMW genius and was surprised. Good service. Thanks Arthur.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Clai, thanks for sharing your recent 5 star encore experience with Arthur here at McKenna BMW! Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future!
Great service!
Stanley Shar in the last week James Guan was my salesperson and was very helpful and patient with me when I shopping for my first BMW. He presented me a number of options and made the process fairly painless. James stayed hours after his shift ended and the staff stayed open after hours to get me the car that night. They weren't pushy and didn't rush me whatsoever. Great service all around. The next day, Arthur, their BMW Genius drove to my house to explain the BMW functions and its technology. Arthur was also very helpful and answered all of my questions and enlightened me about some amazing features I would not have known without his help. It's been less than 24 hours and I've been very impressed with the level of service McKenna provided me. If I decide to get another BMW, I'll definitely come to McKenna.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Stan, thanks for sharing your recent 5 star experience with both James and Arthur here at McKenna BMW! We're very pleased to read your review, and we'd like to congratulate you on your new BMW! Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future to assist with anything your BMW might need. Enjoy the road ahead in your Ultimate Driving Machine!
Awesomeee
Arthur was amazing. Couldn't believe someone would remember all this information and be able to relay it to every customer. I had a blast learning about my car. He was kind and knowledgeable. Very very impressed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Mac, thanks for sharing your recent 5 star experience with Arthur here at McKenna BMW! We're very pleased to read your review, and we'd like to thank you for choosing us here at McKenna for your BMW needs. Enjoy the road ahead in your Ultimate Driving Machine!
Good buying experience
Fun experience learning about my car. This genius program is pretty cool. Thanks to Arthur, I will know how to use all the features on my car. McKenna be has exceptional service as well. Great buying experience overall.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Victor, thanks for sharing your recent 5 star experience with Arthur here at McKenna BMW! We're very pleased to read your review, and we'd like to congratulate you on your new BMW purchase. Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future to assist with anything your BMW might need. Enjoy the road ahead in your Ultimate Driving Machine!
Awesome cars
I had a great experience going over my BMW with Arthur. He went over everything with me in detail and taught me things that I never knew the car did. Amazing service and product. I love my BMW!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, and thanks for sharing your recent 5 star experience with Arthur here at McKenna BMW! We're very pleased to read your review, and we'd like to congratulate you on your new BMW purchase. Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future to assist with anything your BMW might need. Enjoy the road ahead in your Ultimate Driving Machine!
Looked at an x3
came in and looked at an x3 with my wife. Arthur helped us out. He was great and knowledgeable. We are definitely going to buy cars from McKenna BMW because of Arthur.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi George, thanks for sharing your recent 5 star experience with Arthur here at McKenna BMW! We're very pleased to read your review! Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead!
New bmw
Bought a new Bmw. Arthur the lead BMW genius was extremely patient, helpful and answered all my technical questions and setting up my BMW to my preferences.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, and thanks for sharing your recent 5 star experience with Arthur here at McKenna BMW! We're very pleased to read your review, and we'd like to congratulate you on your new BMW purchase. Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future to assist with anything your BMW might need. Enjoy the road ahead in your Ultimate Driving Machine!
Great customer service!!!
I went with my aunt and Patrick Kim helped us. Very professional. My aunt was more comfortable in Korean and he was able to accommodate us!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, and thanks for sharing your recent 5 star experience with Patrick here at McKenna BMW! We're very pleased to read your review, and we'd like to congratulate you on your BMW. We'd like to extend a warm welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future to assist with anything your BMW might need. Enjoy the road ahead in your Ultimate Driving Machine!
Fantastic dealership
McKenna is a fantastic dealership with the entire dealership team looking to work with you, from the initial sales contact all the way top to the general manager. They seem to be one of the few dealerships in the Los Angeles area who understand how competitive the market is, and don't mess around trying to pull the usual obfuscating tricks with the customer. When we asked around for quotes, they started off with the best price and didn't try to hide any incentives. Their sales team kept in regular contact, and when we went to finalize the purchase, Khoi Diep, the sales manager was not only able to find us a better equipped car, but also get us a better price on top of working things out with BMW to get us all the incentives we could get. Any concerns or questions we had was immediately expedited and handled promptly - getting back to us even before we expected a response! BMW makes great cars, and McKenna is a dealership where customer service matches the quality of the cars they sell.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, and thanks for sharing your recent 5 star experience with Khoi and the rest of the team here at McKenna BMW! We're thrilled to read your review, and we'd like to congratulate you on your new BMW purchase. We'd like to extend a warm welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!