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Reviews

(221 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fox GMC from DealerRater.

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Great service as usual!

The service [LOF] was excellent as usual. I was pleasantly surprised [again] to find out that my oil change was complimentary as it was, I guess, #5 and free :-) What a great incentive to return and keep returning. Another very nice service is the $1 car wash. However, this time I requested but did not receive the car wash. I was in a bit of a hurry to leave so could not address the issue at the time. Seems to me that this might be automatically included unless 'refused' by the customer. Just a thought! Thanks again for your kind attention and follow-up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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OIL CHANGE

Regular oil change. They got me in and out very quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Mrs Pamela Kernosky

I am blessed to have such wonderfull people taking care of me..I can not say enough about your staff everyone from my oil changes to I hear a noise has been so totally awesome with me , understanding,patient ,accommodating, I recomend them to everyone..YOU ROCK FOX ESPECIALLY YOUR SERVICE STAFF THANK YOU

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service

It was an all around great experience. I leased my vehicle from this location, had repairs done when someone ran into my Acadia and have used the service station to get oil changes done as well. No complaints and high praises for everyone all around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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My Fox Buick GMC experience.

Aaron asked me exactly what I wanted and even offered advice on how to go about applying for a loan. I was approved for a loan and he looked into other areas and got me better offers. There was no pressure and everything went smoothly. This is the second vehicle I have bought from this dealership and I will gladly return to them for all of my vehicle needs/maintenance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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High maintenance help!

Much better than the alternatives in town. I have worked at several dealerships around the country and purchased from many others. Along with all that I am a demanding client and have never been able to purchase off the lot anywhere and this team put it together. This is the best experience I have had. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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good service

I came in for an oil change on my Malibu and ended up with a new Buick Lacross.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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New car buying experience..

Very comfortable dealing with everyone at Fox Buick GMC.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service.

Being a single woman I was nervous about buying a car on my own. My salesman couldn't have been nicer. Patient not pushy and went out of his way to help me. I hope his service continues this way with others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service Department, Management of Said Department

I bought this automoble from Fox motors because my experience with their Service Department has been and continues to be "The BEST" around. The service Reps. are knowledgeable, courteous, and If I had to give anyone advice why I Go to FOX MOTORS, The main reason is their SERVICE DEPARTMENT and the Management of said Department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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