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(221 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fox GMC from DealerRater.

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2011 Buick Regal

I was very impressed with the quality of service when initially purchasing my 2011 Buick Regal. I have been back a couple of times since then for oil changes and a tire rotation. The service was both prompt and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Happy with NEW car

Aaron is a fantastic asset to your dealership. I purchased a car from him in 2007 and I needed a new car and went right back to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2008 Lucerne

They really did a great job detailing my car, even the motor. I really appreciate it!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Spare tire holder

Nice friendly staff. Not happy that the situation wouldn't be covered by the company since it seems to be a design flaw, but as far as the dealership, no complaints.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service & clean facilities

I have been in sales most of my life, and my experience with your sales person Walter Herbig was very professional & the type of person I would look for as a sales manager. I also had to have some warranty work done & Robin was quick to make arrangement for the repair to my total satisfaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

My family was driving from Lansing to grand haven and our suv broke down. The dealership was thoughtful and tried to check the vehicle before we left with our rental. Also they actually fixed our car on that Saturday so that we would be able to pick it up that same day on our way back to lansing. The employees were thoughtful and considerate and understood our needs and exceeded our expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Thanks for the great service!

We are always greeted when we arrive and the dealership staff is always very friendly. We greatly appreciate their service and will be back again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Best Buying Experience

The dealership went out of their way to make me aware of the incentives available that would better my situation for a car. I am thankful my for my sales representative and the manager specifically.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best car dealership around!!

Everyone at that dealership is very friendly and comfortable to be around unlike some other dealerships. They made sure that I came first and my needs were met. AWESOME car buying experience!! And Dominic Rule did a great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Awesome experience!

We were completely happy with the service that we received. Paul Bernard answered all of my questions and explained everything to us very thoroughly. We couldn't be happier with our new truck!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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