Reviews
superior service
I had a loner car which could not accommodate my family, the service department personal was able to come through with a better option for our family and it was so appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks, Jennifer! We're glad we could do that for you.
Buyer
Great deal and great service. My wife and I were pleased with the professionalism of our salesman and the dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks, Robert! We will pass your note on to our sales team. Let us know if you ever need anything, and enjoy your new vehicle!
great service
Good service. Receptive to needs. Had recall, front end and check engine light issues. All were repaired.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the review, Kevin! We'll share this with our service team. Have a great day!
Regular oil change
Treated good while there for my oil change. Friendly staff. Worth the drive from Hudsonville.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Mark! We appreciate you making the trip out to Fox Buick GMC and we'll share this with our service team!
Great service
Great to work with! Answered all questions and were very professional at all times during my visits while I was looking for the right vehicle. I will buy again from them!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you very much, Matthew! We appreciate the kind note and we look forward to working with you again!
Survey
Appointment scheduled to my schedule, on time, very nice waiting area.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks, Daniel! We'll pass this on to our team.
Enjoyable car buying experience.
Process was good. Felt the salesman was honest and upfront. Was up sold on anything which is a positive.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks, Ryan! We'll pass this on to our team.
Try very hard to please.
I went to Fox Motors with a very specific budget I had to keep. This was explained to the sales person and manager up front. The bottom line ended up $50. a month over budget and my insurance doubled. I fear I won't have this car long. I love it and not sorry about the choice, but I have to struggle to much and it is very worrisome. The staff was very nice, and I feel good about that part. I don't want to have to give up the vehicle.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Barbara - Thank you for the feedback. I believe our general manager, John Phillips, has been in touch with you. Please let us know if there is anything else we can do for you! Thanks, Ryan
everything
My salesman Paul was knowledgeable, and amazing. The dealership was clean, organized and friendly
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks, Penny! We'll share your kind note with Paul and our team. Let us know if there's ever anything we can do for you!
Outstanding sales man & wonderful service!
We had a great sales experience at Fox Buick GMC thanks to John Brimmer! It was such a pleasure to work with John from the very beginning of the process to the end. We were incredibly pleased with the service provided by John; we were never pressed for anything and would always make the first call to further the process of buying our new equinox. John was very knowledgeable and as well always wanted to make sure we felt comfortable with what we were purchasing and it would be a good fit. We had been too many dealerships previously coming to Fox Buick GMC of Comstock Park and what we experienced with John wasn?t comparable to any place we had been before. We couldn?t of asked for a better genuine person who is there for the customers like John; we even had many follow-ups after purchasing the vehicle making sure we were happy as well. We will continue to use John for further purchases.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the kind review, Knolan! We will be sure to pass this on to John and our team. We hope you're enjoying your new car!
