Stivers Subaru

Adam went above and beyond! Fantastic service and extremely helpful! I would recommend this shop to family and friends !

My low tire pressure came on. Pulled into dealership and Adam found a nail in tire. It was repaired in record time.

When I moved to area I was fearful because my dealer in Virginia had treated me well since 2003 and I knew this larger dealer would not be as friendly and helpful as the one in Harrisonburg, VA. But I was wrong!! I got first class treatment all the way around. All issues I had were resolved quickly including the recall on my 2019 Ascent. Look forward to my next appointment. THANK YOU MARC!

The service department we visited yesterday at Stivers was prompt, courteous And efficient. Just what the customer needs.

I dropped off my 2021 outback friday April 22, 2022 and had excellent service. Everything requested was compeled within a couple hours. I had another Outback that i also regularly servived at Stiver Subaru and have always been happy with their service. Thank you John D.

I wish I could find reason to give a better review; but, the longer I wait the more I'm set on a low score. Initially, Stivers Decatur Subaru seems the stereotypical dealership; and, that's okay. But, considering the lack of attention to inspecting a new car before delivery, with a few failures seeming deliberate, given my experience I have to doubt management's desire to want satisfied customers. Failures to note: Splash guards installed directly over bright colored mud splatter, which ran from the front, driver's side wheel well to far up inside the rear bumper. Missing valve cap on one tire. Two mud dauber nests on the firewall, in plain view, under the hood. Scuff tear on the right shoulder of the front passenger's seat (an area protected by the B pillar, so probably done during seat installation (No other person, other than myself, has been in the car since the salesman got out.)). Mold release not completely removed from three tires. There are other minor flaws (and one seemingly popular flaw--sag of the left, rear corner) that appear to come from the factory, not Stivers Decatur Subaru's fault; but, it all comes back to inspecting the car being sold...before delivery to a customer. And, though no one can expect an entirely perfect new car, if price really does sell cars, then flaws should be disclosed and worked into the price equation, or simply fixed before the car leaves the lot.

First service Appt for my Outback. Very good experience. Cameron checked me in promptly and checked me out with an expert analysis of inspection process. Very nice waiting area. Thank you.

Makeala was very knowledgeable, courteous and professional. The service was performed expediously, I was pleasantly surprised and impressed.

James Smith and Tony Nguyen could not have been more friendly, helpful and honest at Stiver's Subaru. We located the car we wanted on their website, sent a contact request and James took care of the rest! From the hostess who greeted us, to the prep and parts department (special order license plate frame), to the financial paperwork, our experience could not have been better! NO SPECIAL COVID FEES! Seriously, give Stiver’s and Subaru a second look. They are awesome - just an overall great dealership and most awesome automobile. Just what you should be able to expect when you buy a new car.

James Smith and Tony Nguyen could not have been more friendly, helpful and honest at Stiver's Subaru. We located the car we wanted on their website, sent a contact request and James took care of the rest! From the hostess who greeted us, to the prep and parts department (special order license plate frame), to the financial paperwork, our experience could not have been better! NO SPECIAL COVID FEES! Seriously, give Stiver’s and Subaru a second look. They are awesome - just an overall great dealership and most awesome automobile. Just what you should be able to expect when you buy a new car.