Reviews
From start to Finish the process was as smooth as can be. From the salesman to the Finance Department. We left with the price we wanted and the vehicle we were hoping for. Thank you to the team for making car buying an easy process.
From start to Finish the process was as smooth as can be. From the salesman to the Finance Department. We left with the price we wanted and the vehicle we were hoping for. Thank you to the team for making car buying an easy process.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we appreciate your trust in us from start to finish. It's terrific to hear how smooth your experience was at Route 46 Mitsubishi. Enjoy your new vehicle and thank you for your support! Thank you! Jamie, [email protected]
Great experience! Manufacture dealers had misleading ads with ridiculous extra fees. Rt 46 Mitsubishi has transparent pricing and very friendly, helpful staff.
Great experience! Manufacture dealers had misleading ads with ridiculous extra fees. Rt 46 Mitsubishi has transparent pricing and very friendly, helpful staff.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, it’s fantastic to hear you enjoyed the transparent pricing and friendly service at Route 46 Mitsubishi. We appreciate you taking the time to share your experience!
I had a really great experience with the service department at Mitsubishi of Totowa and wanted to specifically recognize Chris and Victor. Initially, I brought my car in for a check engine light and was told I needed a sensor replacement that was quoted at $760. Chris took the time to dig deeper and was able to source the part for significantly less, around $450, which I really appreciated. When I returned to have the work done, they could have easily just replaced the sensor and moved on. Instead, they took the extra step to further diagnose the issue, performed a reset, and ultimately fixed the problem without needing to replace the part at all—and didn’t charge me anything for it. That level of honesty and integrity is hard to find. On top of that, they went out of their way to make things right by providing a complimentary oil change and car wash. Chris and Victor were professional, transparent, and genuinely focused on doing what was best for the customer—not just making a sale. I left feeling very satisfied and truly appreciated their customer service. Highly recommend the service team here, and I will definitely be returning.
I had a really great experience with the service department at Mitsubishi of Totowa and wanted to specifically recognize Chris and Victor. Initially, I brought my car in for a check engine light and was told I needed a sensor replacement that was quoted at $760. Chris took the time to dig deeper and was able to source the part for significantly less, around $450, which I really appreciated. When I returned to have the work done, they could have easily just replaced the sensor and moved on. Instead, they took the extra step to further diagnose the issue, performed a reset, and ultimately fixed the problem without needing to replace the part at all—and didn’t charge me anything for it. That level of honesty and integrity is hard to find. On top of that, they went out of their way to make things right by providing a complimentary oil change and car wash. Chris and Victor were professional, transparent, and genuinely focused on doing what was best for the customer—not just making a sale. I left feeling very satisfied and truly appreciated their customer service. Highly recommend the service team here, and I will definitely be returning.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing such a detailed review! We’re thrilled to hear Chris and Victor provided honest, transparent, and professional service throughout your visit. It’s great to know they took the time to properly diagnose the issue and ensure you only received the service you truly needed. We also appreciate your recognition of the extra care they provided to make things right. Your trust means a lot, and we’re glad you left feeling satisfied. We look forward to seeing you again for your future service needs!
those guys are pure scammers... they have listed car for 20k we liked the car, offered them to buy it for 20K, suddenly they go -no,you need to buy our warranty and insurance for additional 6K.... UNBELIEVABLE!!!! just waisted my time with them criminals... stay away from them ,100 percent scammers!!!!
those guys are pure scammers... they have listed car for 20k we liked the car, offered them to buy it for 20K, suddenly they go -no,you need to buy our warranty and insurance for additional 6K.... UNBELIEVABLE!!!! just waisted my time with them criminals... stay away from them ,100 percent scammers!!!!
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- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Aurimas, please allow us to apologize for the negative experience you have had. Please reach out to me at [email protected] to further discuss this. I look forward to speaking with you. Jamie Rusignuolo
If I could give a rating of a zero I would. DONT BUY A CAR HERE. RUN FAST .AWFUL DEALERSHIP
If I could give a rating of a zero I would. DONT BUY A CAR HERE. RUN FAST .AWFUL DEALERSHIP
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- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
JR, we are saddened to see your 1-star review. Please contact me at [email protected] at your convenience so we can better assist you. Jamie Rusignuolo
Terrible experience. Price listed on Saturday when I called was one price, but when we showed up after a 2 hour ride I was told the price is subject to change. Meanwhile I have been in contact for 5 days with sales rep but no mention of price change. A difference of about $4000. That is certainly not acceptable. The finance/sales manager Ali walks out like he's king xxxx and was super unprofessional. I wouldn't waste my time with this place.
Terrible experience. Price listed on Saturday when I called was one price, but when we showed up after a 2 hour ride I was told the price is subject to change. Meanwhile I have been in contact for 5 days with sales rep but no mention of price change. A difference of about $4000. That is certainly not acceptable. The finance/sales manager Ali walks out like he's king xxxx and was super unprofessional. I wouldn't waste my time with this place.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We would like to apologize for your negative experience, as this is not how we conduct business at Route 46 Mitsubishi. At a moment of your convenience, please contact me directly at [email protected]. I look forward to speaking with you. Jamie Rusignuolo
I’ve purchased many vehicles for my family and businesses. The worst experience I’ve ever had was with route 46 Mitsubishi. The sales manager is a total lier and dishonorable and they have zero integrity as a whole. Buyer beware, this dealership is teribble and isn’t worth entertaining to purchase your next vehicle from
I’ve purchased many vehicles for my family and businesses. The worst experience I’ve ever had was with route 46 Mitsubishi. The sales manager is a total lier and dishonorable and they have zero integrity as a whole. Buyer beware, this dealership is teribble and isn’t worth entertaining to purchase your next vehicle from
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- 1.0
- Does not recommend this dealer
- Shopped for a new car
We are saddened to see your 1-star review. Please contact me at [email protected] at your convenience so we can better assist you. Jamie Rusignuolo
HUGE thank you to this team! Every other place I went basically said no, but these guys didn’t give up on me. They really went the extra mile and made sure I was driving the same day. I seriously appreciate them more than words can say Just wanted to Give a Great Big Shout Out to Omar F for making me Feel Like Family.
HUGE thank you to this team! Every other place I went basically said no, but these guys didn’t give up on me. They really went the extra mile and made sure I was driving the same day. I seriously appreciate them more than words can say Just wanted to Give a Great Big Shout Out to Omar F for making me Feel Like Family.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful review! We’re so glad Omar and the team went the extra mile to get you into your vehicle the same day. It’s great to hear you felt like part of the family. We truly appreciate your kind words and support!
This dealership was totally not what I was expecting LOL They were so professional, and got me into my vehicle without any hiccups. Thank you to everyone for making my car purchasing experience so pleasurable. I’ll be sending customers your way.
This dealership was totally not what I was expecting LOL They were so professional, and got me into my vehicle without any hiccups. Thank you to everyone for making my car purchasing experience so pleasurable. I’ll be sending customers your way.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience, Alex! We’re delighted to hear that our team exceeded your expectations and made your car-buying process smooth and enjoyable. We truly appreciate your kind words and your referrals. Congratulations on your new vehicle!
Fantastic customer service! Very quick response, same day buy! Everyone greeted us with a smile and really cared and worked to get us a deal on my brand new car…I would recommend these guys to everyone and I’ve already referred several people to them!
Fantastic customer service! Very quick response, same day buy! Everyone greeted us with a smile and really cared and worked to get us a deal on my brand new car…I would recommend these guys to everyone and I’ve already referred several people to them!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Jacob! We’re thrilled to hear you had a fantastic experience and enjoyed such quick, attentive service. It means a lot that you’ve already referred others to us, and we truly appreciate your recommendation. Congratulations on your new car!