Reviews
more than satisfied
neat, organized, polite and helpful. alex helped me until the very end to make sure I walk out of this dealership satisfied. at the end of the day, I was more than satisfied. RECOMMENDED
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It is so nice of you to provide positive feedback to us at Route 46 Mitsubishi. It makes US happy to make YOU happy. Thank you for letting us know that we have achieved that goal!
one of the best
I have been to many dealerships in search for the perfect car and felt pretty hopeless. that is, until I found Mitsubishi 46! of all the dealerships I have stepped foot into I have found that this ranked the highest on my list. there was a great selection of vehicles and the customer service was out of the world! anyone who is in search for a new ride should definitely check out this dealership!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write about your positive experience at Route 46 Mitsubishi. Your feedback is certainly appreciated and enables us to provide the best customer experience possible.
great customer service
ive been searching for a new car for the longest time and could not decide on what to purchase. when I walked into the Mitsubishi dealership located on rt46, I was immediately greeted with a warm smile and chris dasilva, a sales rep, was very helpful in assisting me with the decision. I went home later that day with a wonderful lancer. recommended
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback. We appreciate your positive review, but not as much as we appreciate wonderful customers like you!
Bought Outlander ES 7seater thx to Staling (Ralphy) Almonte
We came to the Route 46 Mitsubishi on Feb 21 to test drive the Outlander ES 7 seaters, after making an appointment with Staling (Ralphy) Almonte. We came with my all family (wife and 2 kids). Very nice welcome from the staff. With Ralphy the test drive went very smooth, we didn't plan to buy on the spot, however Ralphy was so helping us and re-assurring us with great deal and all that, and therefore we decided to buy on the spot the brand new Outlander ES. No hassle from paperwork and payment perspective. Ralphy has been very helpful and great salesman. I wouldn't hesitate to recommend Ralphy to anyone. Beside the waiting room is so cozy for the kids (popcorn, TV etc) that we can leave them during the whole process. Thanks Ralphy !!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bought myself an Outlander Sport
Came to see what the big deal about the new Outlander Sport was all about and met with Alex Thormes, a sales representative there at the dealership. Alex spent about three hours showing me all about the Outlander Sport and I was very impressed with what he had to say, as most of it was right on the money with what was written online. I was even more pleased that he honored the Edmunds price certificate that I printed out and brought in. Overall, though the deal did take some time, I got exactly the vehicle that I wanted at a price that was right. Josue Alvarado handled the final paperwork and we purchased some additional accessories for the vehicle. I was very pleased with my experience and I would recommend this dealership and the staff members I mentioned fully. Thank you for all the assistance Alex and Route 46 Mitsubishi!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very unsatisfied customer
I called on 2/2/15 to schedule an easy n simple oil change the service rep said no prob xxxx schedul me for 2/11/15. I arived at the service center at 7:45 am 1st cust here and its now 11:00 oclock and my car is still just sitting there in the garage. I found out from a tech that the oil filter needed for my car was not ordered. Really!!! Almost 2weeks and they couldnt have the descentcy to let me know that the oil filter isnt available? Horrible,horrible service dept never will i ever recomend this place to nobody not even my worst enemy. Oh and on top of that i lost $290 day of work.! S_T_A_Y A_W_A_Y!!!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate the time you have taken to provide feedback to us regarding your recent experience at Route 46 Mitsubishi. We take your feedback very seriously. Your feedback is being used to help us improve our service and to ensure a situation like yours does not occur again.
Perfect
Awesome dealership! Managers were helpful and not to mention my sales rep! He knew everything about the Evo! Very shocked how they got me into a new Evo! I am very happy and I must say, it had to be the best stop I've made and I'm glad I did! I recommend this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
great buying experience
Great buying experience from route 46 when I bought my 2012 used Lancer evolution
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your positive feedback regarding your recent experience at Route 46 Mitsubishi. It is customers like you who make our job a pleasure!
the worst
They drag their feet and never call back when they need to. Messages and vmails later still no answer. Now if they owe you money and your told they can't do it only on Monday. How is it that only one person does it and he is never onsite?
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for letting us know about your recent experience at Route 46 Mitsubishi. We take your feedback very seriously. By allowing us to respond to less-than-perfect situations you are helping us improve and ensuring we continually provide the best service possible to our customers.
excellent service
bought my son his first car from route 46 Mitsubishi, staff was very helpful and knowledgeable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are always happy to hear about our customer experiences. Thank you so much for sharing your positive feedback with us.
