Reviews
Return customer
This is the fourth explorer we've purchased from Rod Baker. I'm pretty sure we are not done yet. We only meet with a sale person once, we keep returning because of the awesome service department.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Highly Recommended
Rod Baker Ford was easy and painless to deal with. Leased a new Ford Expedition. They found exactly what I was looking for. This was the third vehicle I have purchased from Jeff Walter and as always a pleasure to deal with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rod Baker is the only place I'll get service or purchase a F
This is vehicle #6 that I've purchased from Rod Baker Ford. The only place I have it serviced is at the dealership or its affiliate on RT-59 and 135th ST. They are always there for you, and answer any and all questions.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very good service.
Very friendly staff. Reasonable service time considering time of day I came.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you found us so helpful! If you ever need any help, please give us a call!
Friendly and reliable service.
I brought my C-Max in for a recall. I they told me it would be about a half of day so I went home. Sure enough it was just about the time I expected to be called. The car was clean and the recall was done. I really like how they treat a woman at this dealer. They will explain what was done and answer my questions. We have purchased 4 cars since we moved here in 2003, and always have had a wonderful car but when we decide to trade in we feel confident we will have a good price and wonderful service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy that we were able to provide a professional, courteous, and engaging experience! We appreciate your positive review!
Highly Recommended
Everyone from the sales staff to people in service were very curtious. They made it quick and painless to buy a vehicle and I would highly recommend them to anyone looking to buy a Ford or used vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great shuttle experience
I had my Ford C-Max serviced, including 3 recalls. I used the shuttle service provided to work and back. The shuttle driver was very good and personable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
QUICK & PAINLESS DEAL
I PURCHASED A 2015 ESCAPE IN MARCH, A 2014 FORD TRANSIT VAN IN OCTOBER AND WONT STOP THERE. DEALER IS CLOSE TO HOME & GREAT TO DEAL WITH
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service
I purchased my Edge here and get it serviced here also. Also had another edge and ranger serviced here always good service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, Warren! Thank you for your positive review. We respect our customer's time and budget. Don't hesitate to call us if you ever need anything. Be safe on the road.
Great professional service
Explained everything that needed attention. Called when he said he would. Very friendly and professional.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
