Skip to main content

Kirby Kia of Ventura

(459 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 10:00am–7:00pm Closed
2014 state dealer award
View 1 awards
2014 state dealer award
New (888) 483-1461 (888) 483-1461
Used (877) 760-2604 (877) 760-2604
Service (877) 760-0053 (877) 760-0053

Reviews

(459 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kirby Kia of Ventura from DealerRater.

Want to share your experience with this dealership?

Write a review

Great service, not pushy

Deanna was professional and friendly, motivated to get me what I wanted but not over-aggressive. All the people I came in contact with were helpful and friendly. They worked to get the right financing for me and that made a difference. I love my Kia Soul and I actually look forward to getting it serviced at Kirby because I know I'll be treated well there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Sally, we appreciate you sharing your positive experience with Deanna and the Kirby KIA Team. Thank you for your business.

George Estrada

We want to thank George Estrada for helping our daughter and us find a car that she liked and felt safe in. George was very helpful and answered all our questions and gave her trade in a very fair deal. Everything wet smoothly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Javier, thank you for sharing your positive experience!

Miguel Hurtado

Miguel Hurtado provided my parents and I excellent service as a first time buyer. I left the dealership well informed about the car I purchased with him. I would highly recommend him to anyone who is planning on buying a car from Kirby KIA dealership in Ventura. He does his best to give you the most knowledge he can about the cars there. In the future I plan on buying another car and I will definitely make an appointment with him. Thank you Miguel! I am in love with my new 2015 Soul :-) keep up the great work!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the positive review. We appreciate your business.

Great service.

Was very pleased with the enviornment as well as how easy the sale was made. sales consultant Miguel Hurtado made it much easier since je spoke spanish as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Isela, thank you. We appreciate your business.

Great Customer Service

George Estrada and Vino Barretto were fantastic and professional! They were both very accomidating to my sitiuation and worked with me all aspects. They made the process easy and painless. Thank you guys! I will be recommending them to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Molly, thank you for sharing your positive interaction with George and Vino. We appreciate your business.

customer service

George estrada was an excellent salesman with excellent customer service skills. I would refer any of my family and friends to him. He was professional, curteous,knowledgeble and patient. Well spoken and educated and answered all my questions. Thanks , I would give him a 10 out 10.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Pat, thank you for the kind words, we appreciate your business.

Superb...

George Estrada helped me out big time! I went in to see what I could get for a trade in on my Chevy Silverado, and I got WAY more than I thought I would! Then it was a just a matter of finding the right sedan for my Family. George stopped at nothing to make sure we got exactly the interior/exterior and trim level we wanted. We drove off in an Optima LX in pearl white, with a grey/black combo interior. The whole process was smooth and pleasant and we got exactly the car we wanted, at the monthly price point we had set. Superb!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate the positive review. Thank you

Thank you Deanna!

I would highly recommend this dealership to anyone. I had a great, and easy experience. I had two different dealers tell me that they couldn't get me the car that I wanted bc it was rare. We called Kia of Ventura and Deanna help me and found the exact car and got it to the dealership the next day! I can't thank her enough. I love my car and am so glad she did anything and everything possible to help me get exactly what I wanted and she made the whole process very easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much, we appreciate your business!

Kia of Ventura

We want to thank Ed the sales manager of Kia of Ventura, George our salesman and Nick from financing and the rest of the crew. You guys made the process so smooth and easy. Really it was hassle free!! I can honestly say it was the first time we went into a dealer got everything done fast and easy. Now onto enjoy our new car!!! Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Janett, thank you for sharing with us your positive shopping experience. We appreciate your business and hope you are enjoying your new car!

Thanks Deanna!

Made an appointment with Deanna and had the easiest car buying experience of my life!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Jennifer, great to hear you had an easy, efficient car buying experience with Deanna. Thank you for your business.