Indy Wholesale Direct

Val provided me with best service and I was inband out in a Jiffy. I am very exited about my new Jeep Grand Cherokee and the car is absolutely fabulous at the greatest deal possible.

Lisa G was great to work with. We are very excited about our new car.

I purchased a car online (asking price) and the salesperson / team was great but that is where this company stops being helpful or kind. I've have purchased plenty of used cars in my life, all have turned over the title quickly and without incident but not Indy Wholesale Direct. It should never take a car dealer longer than 30 days maximum to give the buyer the title to the car they purchased. It took Indy Wholesale Direct, over 2 months to finely produce the title. When my temp tag expired, I ask for an extended temp tag and they refused leaving me with a car I couldn't drive. I did not receive my title till after I registered a complaint with the Bureau of Motor Vehicles. It got to the point where I was on the verge of contacting a lawyer. Furthermore, I think it is fair to note, I myself work in the corporate world with customers of my own and I would never treat them the way I was treated in pursuit of a title. The title department (Britney) is seeming just unhelpful. When I asked to speak with the GM (Aaron) he only yelled at me for annoying him and when I politely asked him to lower his voice, he informed me he was only at a 2. I would hate to be on the receiving end of his 3 let alone 10. To summarize: I have such buyer's remorse, not because of the car I purchased but the customer service I received and in getting the car and the title from Indy Wholesale Direct. It was a very unprofessional, disrespectful, and stressful process. If a person spends over $30.000 with your company, they should at the very least be treated with descent respectful customer service.

I Bought the car. Val was great!! Good experience. Great price and easy transaction. I recommend IWD

Great customer service! Lisa G has been super helpful and made us feel welcomed like family.

Walked into Indy Wholesale today, dealt with Lisa G and she was phenomenal. Walked out happy and WITH a vehicle.

Everything went great and I got me a new car thank you with all the perks

Lisa is incredible to work with and made the process of buying a new car super simple

Lisa G is awesome!! We had a great experience purchasing a car from her and this dealership. She was professional, very knowledgeable and helpful! We love our car!!

Val at Indy Wholesale Direct has been an awesome salesman. We just bought a 2018 Ford Escape Titanium and were able to trade in a car, get financing, and go home with a great new car to set us up for the coming winter! The staff here has been amazing. From the initial contact, to the show room, to finance and finalized paperwork, the experience was seamless and easy! Will buy from here again and will definitely refer others!