Reviews
Second to none sales representatives
Mr Torres was kind and courteous to my father and myself. He went above and beyond our expectations even after the sale was made.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Anthony, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that Mr. Torres able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Best, Dominick Minervini, General Manager
Great service, fantastic new facility.
The people at All American Ford of Paramus are wonderful. They always do an excellent job on my cars when they are in for service. They let you know upfront what work will be done. If any additional issues are discovered, they will let you know and explain what needs to be done and what the costs are. They always keep you up to date on the status of your repairs. The new facility is amazing. The waiting area is bright, airy, plenty of tv's to view and have free wi-fi available.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Aram, it's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. We value our customers and we look forward to seeing you on your next visit. Best, Dominick Minervini, General Manager
Great Experience at All American Ford Paramus
You opened on time. The receptionist was courteous and friendly, as was the agent that took my car. The work was done quickly and Joe got approval for my tire replacement from Ford before I left. Great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Alice and thank you for this great review! We're excited to hear that Joe took care of you! He is a great asset and we appreciate all he does. Thank you again and we hope to see you again soon! Best, Dominick Minervini, General Manager
Team effort
The dealership went out of their way to take care of me. I felt valued! JJ Petrillo & Mike Lemley are true professionals.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
All-American Ford is All-American
Dear All-American Ford, I have been buying and leasing cars for my personal and business needs for the past 25 years. Having never owned a Ford before I recently visited your dealership through the urging of a friend who is a current Ford owner and very satisfied with their vehicle. From the moment I stepped foot into the showroom I was met by a pleasant people who were informed and provided the proper information in a timely manner without being forceful or overbearing. As luck would have it my salesman was JJ Petrillo, an extremely knowledgeable, experienced, pleasant and helpful representative of your dealership. Having had bad experiences in the past, I was waiting to be hit with the surprise or pressured in some way, however it never appeared. JJ was honest and upfront from the very beginning gaining my trust almost immediately. He not only explain the vehicle and its features in detail but also explained the process and deliver the car in an enjoyable and pleasant manner. Although I have had the car for a short 2 weeks my experience so far has been a pleasant surprise. I would most certainly recommend your dealership in general and JJ in particular to anyone looking at a Ford vehicle. Vinny Giacalone Emerson, NJ
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
very professional yet friendly ,great service
the facility and the persons I dealt with were impressive. extremely efficient and friendly. it's only been a few days since the transaction but so far I am well satisfied.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
GREAT SERVICE
That Mike LEMLEY ..Dominick and Mr PLUNKETT were very helpful in finding a vehicle for me that I could afford this is 2 vehicle in 2 years I got from Mike
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wonderful service, great team
I was very appreciative how speedy the customer service was and how hard my salesman Curtis worked along with the sales manager Steve.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service, excellent facility
We did not have an appointment but they were able to take care of all the recalls quickly and efficiently.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
the employees are friendly and always go the distance to help you when you arrive and keep you informed as your visit progresses.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
