Reviews
Write a reviewVery upfront and timely responses.
Very upfront and timely responses. Earned my trust. Provided accurate information without hiding anything. Went the extra mile
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
I contacted them about a car and was directed to a
I contacted them about a car and was directed to a salesman who told me he was with a customer. I was transferred me to another salesman and went to voicemail where I left a message never got a call back
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Desperate for service, recommended online, MISTAKE
If you want to be taken advantage of, patron this establishment. Cost was twice what would have been charged at dealership. Ask for Sean. Nice guy that tells you dealership doesn't perform needed diagnostic testing and charges you in excess of twice what the dealership costs.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
I see that you were unhappy with your recent visit to my establishment and your interaction with me, for that I apologize. However, I was under the impression that you understood what diagnostics were being performed to your vehicle and what/how you were being charged. Which I explained clearly. Again we do a comprehensive diagnostic that takes about 2 hours to make sure the repairs suggested takes care of you issue(s). Then of course the labor to repair. At no time were repairs declined. How is the vehicle operating? Is the vehicle fixed? Again we offer a 2 year warranty on our services on parts and labor, unlike to 1 year you get at the dealer. If you like I will be more then happy to issue you a FULL refund, remove the new parts installed on your vehicle and replace them with your defective parts and return your car in the same condition it was when it arrived.
No email received
Never received an email from the dealer. I was in terested in the car and ready to work out a deal but again never was contacted by the dealership.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
WillB, I am not sure what vehicle you emailed on or about. All emails come directly to me and are usually responded to within 1-2 days.
Great service
Great service! Could not come to terms on price, because no negotiation on price.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase