Fairway Motors, Inc

I have a 2012 Chevy Cruze and in the 2013-14 winter season noticed my heater was not working properly. I took it to Fairway in late Feb 2014 and they said a clamp fell off the hose. The fix lasted a few days and again the heater did not work or only sporadically at a low level. So in April I returned and this time a lot more repairs/replacements were needed. I am finally glad to say the heater appears to be working properly. Bernie in the Service Dept gave me good feedback while the car was in shop, as did Al. They gave me a rental from Enterprise while my heater was being repaired. I thank them for their courteous service and hope the heater is fixed for good. It should not be an issue in such a newere car. I believe the Service Dept means to do a good job for their customers and that counts for me in a big way. I'd only ask Chevrolet to look into the heater issue with the Cruze models.

Everyone is very curteous and pleasant with customers. I feel this dealorship is very honest and fair. I don't feel like I'm being ripped off and taken advantage of. Like most dealorships!!!

did my routine maintenance plus checked out if anything was wrong underneath because it is making a weird noise when turning to the right going slow but they couldn't find anything wrong.

prompt: as soon as I got there they took my vehicle in for servicing and the service was completed in a very timely manner. Courteous: everyone one I came across said "good morning" Thank you Fairway for continued great service

Your service department personnel were both friendly and professional. My service technician Bill displayed great attention to detail and was very informative. Thanks!

your service after the sale is exceptional-Service gentleman CHIP is a definite asset to Fairway always going that extra ten miles- Gentle men at body shop do their best to be Sherlock Holmes and find cause of problems presented to them and solve them

Mike was the Best. He could'nt do enough for us.And the body shop and service dept. were great wth the minor problems we had after the sale. Looking forward with do more buisness in the future. Bruce and Brtty.....

My work was done in a timely manner, everyone was very pleasant and helpful. The waiting area was very clean and comfortable.

I was greeted by Al upon arrival. My information was taken quickly. My service was completed in a timely fashion.

I would highly recommend anyone to purchase a car through your dealership. Very friendly enviroment. The people are very friendly and knowledgable. Would highly recommend.