Reviews
Write a reviewGreat Service
I brought my 2014 Cruze in for it's first service including oil change and tire rotation, everyone I encountered was very helpful and considerate.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Above and beyond past experiences
Very people oriented dealership. You went above and beyond to help me and give me piece of mind. I must have told a least a dozen people how Fairway helped resolve my battery issue on my Vette. I will never forget that help. Even before the battery issue, you had my complete trust. When I am ready to purchase my new pick-up, I'll be back. A very special thanks to Joe Perilla and Chip Brestowski, thank you gentlemen. You can certainly tell these two guys are a product of their environment.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great people, great dealership
I was very pleased with the customer service. My customer service representative, John Herron was excellent. He was very polite and friendly, and he did a great job keeping me up to date on what was going on in the process to get me the car I wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service, great experience!
Stop by the service dept moments after my xx engine light signaled a problem on my 2011 Tahoe.... Within moments service took my keys, provided a loaner and hed me on my way... The TPS sensor faied and was repaired quickly. I had my Tahoe back the same day!!!! - Awesome team, awesome service!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Chevy Cruze
So far so good, my husband Russell King and Niece Lisa Hiles will be looking for a new 2015 Colorado Lisa Hiles told my husband to contact Phil Powers we would get a good deal on the two trucks?????
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
clean facility polite
Did not get the car on the day they projected. It was there the night before, so availability was not the problem. service
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
VERY helpful service dept
Fairway's service staff helped reset my Volt's TPMS with no appointment necessary. They were knowledgeable, friendly and fast. Thank you for a painless Monday morning!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
New car purchase
I obtained information on price and availability via email. The salesman, Jim, was informative, gave me his best price, and referred me to the website for further details. There was no pressure for additional features or services and no haggling over price. The vehicle was exactly as promised and ready for pick up when expected. The purchase process was pleasant and efficient. Very professional salesman and dealership - highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Repair done right first time
I brought my Chev to Fairway last month for a noise under the hood. They tighten up a loose item and fixed the problem that another dealer could not find.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
