Reviews
My experience in acquiring a vehicle with Joel was
My experience in acquiring a vehicle with Joel was exceptionally positive. His expertise in customer relations and managerial skills are noteworthy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review of Joel's customer service skills! We hope to welcome you back to Lexus of Omaha in the future. Have a great day!
Great service as always comfortable waiting areas and
Great service as always comfortable waiting areas and easy checkout. An efficient and communicative staff
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Troy, we're glad you had a comfortable and efficient experience with our team! Thank you for choosing Lexus of Omaha and for sharing your experience. Safe travels!
Cory Musbach and the entire Staff at Lexus of Omaha are
Cory Musbach and the entire Staff at Lexus of Omaha are consistently attentive courteous and very efficient Thank you. Cece Smith
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Cece! We’re truly grateful for your business and kind words for Cory and the Lexus of Omaha team.
Fantastic customer service!
Fantastic customer service! The service team does a fantastic job addressing any potential problems that may arise.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cathi, our team is committed to resolving any issues at Lexus of Omaha! We are thrilled that you received excellent support from our service team. Have a great day!
Great customer service done right!
Great customer service done right! I also was unsure if the extra warranty coverage would be worthwhile and so far, it very much has been!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's wonderful to hear our team provided great customer service and that the warranty coverage has been valuable. Thank you from all of us at Lexus of Omaha! Safe travels!
Great service nice people .
Great service nice people . Like the cars! Reassured car is in good hands. Nice waiting area
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Deb, it was our pleasure to assist you. Thank you from all of us here at Lexus of Omaha!
I miss the personal experience.
I miss the personal experience. Everything is via text. If your car needs new brakes it’s up to you to read the report and then call to tell them you would like new brakes while your car is in being serviced. Then you call and everyone is busy so you have to leave a voicemail. They aren’t proactive. It’s up to you.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Grover.diablo, we apologize for any lack of communication and for missing the mark this time. We appreciate you sharing this feedback and will be sure to address it with our team at Lexus of Omaha. If we can assist you with anything, please feel free to reach out. Thank you!
Great customer service.
Great customer service. I will recommend Lexus of Omaha to family and friends searching for a new or used automobile.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Recommending us to your family and friends means the world. Thank you from all of us at Lexus of Omaha!
Sales team was knowledgeable, helpful, and personable.
Sales team was knowledgeable, helpful, and personable. Most importantly, options were made clear, commitments were kept and there were no unfortunate surprises.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your feedback! We appreciate your business and we hope to see you again at Lexus of Omaha. Have a great day!
Lexus of Omaha is a top dealer.
Lexus of Omaha is a top dealer. I didn’t buy my car from them but they always treat me great. Cory is my guy and I highly recommend if you need anything contact him.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback! It's always our pleasure to provide this level of support at Lexus of Omaha, and we'll be sure that Cory receives these accolades.