Reviews
Professional and efficient service. Price was reasonable...
Professional and efficient service. Price was reasonable and love the printout with photos of the parts that need to be serviced. Also, the car was washed nicely when finished.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
You can always rely on our team to provide professional and upfront care whenever you stop by Lexus of Omaha for service. We're delighted to hear how satisfied you are with your experience and we hope we'll have more chances to impress you down the road!
Straight forward, professional, courteous and respectful....
Straight forward, professional, courteous and respectful. I explained what I wanted. Eddie Juarez showed me options and made the process easy. I have no reason to go elsewhere.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lyle - we're delighted to have earned your business - these are all words we strive to live by! Many thanks for your feedback and five stars - we wish you all the best! Safe travels! - the Lexus of Omaha team
The best service ever!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
The best service ever. The workers there are so friendly, hardworking and they know how to treat customers properly. It was my first time at Lexus service line and I gotta say it was a really nice experience doing business with Lexus.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are thrilled to see that you enjoyed your experience with us! Thanks for supporting Lexus of Omaha and we hope to see you again!
Fantastic experience! We purchased a 2019 GX 460 from...
Fantastic experience! We purchased a 2019 GX 460 from Bill Spence and team at Lexus of Omaha completely remote from Denver. Pricing was more than fair, the transaction and delivery were very smooth and Bill was a pleasure to work with! This experience by far topped any showroom visit I made to a Lexus dealer along the Denver front range. Exceptional team at Lexus of Omaha!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your 2019 Lexus GX 460! We love to hear that Bill helped the process go smoothly, every from a distance. Thank you for shopping with us at Lexus of Omaha and taking time to post a review. Safe travels!
I always get the service I needed at the estimates before...
I always get the service I needed at the estimates before service. If they find something else they tell what they found and what it means and give me estimates of what it costs before doing any service. If the work takes longer than 2 hrs I can get a loaner car at no expense. They are the best.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful experience working with the Lexus of Omaha service team. Drive safely, and we hope to see you again down the road!
Professional & courteous and not at all like a “car...
Professional & courteous and not at all like a “car dealer”. Excellent customer attitudes by all parties
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad we exceeded your expectations for the dealership experience. Thank you for the kind review and for choosing Lexus of Omaha!
Always been treated with respect, They take the time to...
Always been treated with respect, They take the time to explain any concerns that I have. They make me feel comfortable.They got the work done in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Julia - Your confidence in our team means a lot to us! Thank you for choosing Lexus of Omaha and for sharing your experience. We look forward to working with you again down the road!
5 star service
Timely expert service with an excellent lounge area. The advisor I worked with kept clear communication with me every step of the way. I would recommend this location to anyone. Thank you!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It makes our day to hear that our team delivered such communicative, top-notch service! Thank you for choosing Lexus of Omaha and for taking the time to review our work. See you next time!
Very comfortable experience
Excellent service and facility. Each employee was courteous and helpful. Clean and inviting wait area with comfortable seating, a barista, and snacks that make the wait less stressful. I actually enjoy taking my car in for service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the outstanding feedback! We are proud to have earned your business and happy to hear that the Lexus of Omaha team delivered such a seamless service experience. Safe travels, and we hope to see you again down the road!
Excellent Service Department
Excellent service, courteous, no waiting, provided loaner for the day due to recall, car was cleaned inside and out. The high level of service is one of the reasons I keep coming back to Lexus of Omaha.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the great review, Nancy! We appreciate your business and hope to see you back at Lexus of Omaha. Safe travels!