Reviews
Flexible competent and friendly 24/7
I bought a Mustang at Ryan Ford and enjoyed a great flexible team. Specially Colton Martin took care greatly 24/7 about my special case of request and organised a car on time more than in line with my expectations. Thanks to Colton but also the rest of the team for generating me pleasure Harald
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Harald--You're very welcome! We're thrilled to read that we could fully satisfy your wants and needs with your vehicle buying experience. Thank you for the opportunity to earn your business and for your kind words about Colton, too! See you again soon!
Flexible service 24/7
I bought a Mustang at Ryan Ford and enjoyed a great flexible team. Specially Colton Martin took care greatly 24/7 about my special case of request and organised a car on time more than in line with my expectations. Thanks to Colton but also the rest of the team for generating me pleasure Harald
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Harald--You're very welcome! We're thrilled to read that we could fully satisfy your wants and needs with your vehicle buying experience. Thank you for the opportunity to earn your business and for your kind words about Colton, too! See you again soon!
Ryan Ford Sealy TX
Colton Martin did an outstanding job. He was very friendly and easy to work with. The entire staff was very friendly and professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Leroy M--Thank you! Colton is a fantastic associate and we're glad you enjoyed your time with him. Enjoy your vehicle and we'll see you again soon!
CLPTX
I GIVE OUR SALESMAN (COLTON) 5 STARS ACROSS THE BOARD! The Business manager however would rate two stars. It is only when my wife and I stood up to walk out of his office did he change his toon and admit that we were right about the warranty and he was wrong. Also, his paperwork that he gave us to sign showed payments that were $100/month higher than it should have been.
- Customer service 3.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service Advisor Mason Koch does everything he can to help us
When it's time for service on our vehicle's we call Mason and he makes our appt. and when we get there he gets us when, if we need a vehicle to run errand while my vehicle is being serviced he gives us something to drive. We are very happy with our service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Cindy K--Sounds like some great service! Thank you for your loyal business and for sharing your kind words about Mason! We hope you're driving safely and that we see you again soon!
A breeze scheduling
I was due initial service on a 2017 Ford Expedition and was between two long trips. The second of which would take the vehicle beyond the recommended mileage for the service and I only hand about 1 1/2 busy days before the second trip. Mason Koch at Ryan Ford was extremely helpful fitting me in this tight window and ensuring I got good fast service. This is most recent pleasant experience I've had at this outstanding dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Viking75--That's great! Our Service Department truly listens to your wants and needs and will work with you so that you have a nice experience. Thank you for the opportunity to earn your business and for your kind words about Mason!
Efficient and very Professional.
Sabrena was very professional throughout the process. I never felt once I needed to explain my position or needs. She followed up to make my after work was completed in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
billr7015--Thank you! Sabrena is an incredible associate and we're glad you see that. Enjoy your vehicle and we hope to see you again soon!
Great Help from a Great Staff
Brad the Service Advisor was very knowledgeable about the problem - I had already had my 2012 Expedition at another dealership for 5 days with no solution. The Service Team at Ryan had it diagnosed & fixed in 2 days!!! Just need a Rental Car in the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Borden1--Thank you for the opportunity to earn your business! We're happy to read that we could pleasantly surprise you and fix your issue quickly and efficiently. Come back again!
A+ auto service!
I enjoy going to Ryan Ford for my vehicle needs. It's always fast, easy, and smooth! The employees there are friendly and very helpful! The work/service on my vehicle is great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Smith23--That's fantastic! We're glad we can consistently provide you a wonderful experience. We'll see you again soon!
Service Personnel
I routinely use Ryan Ford for both of my Ford F150's. The service staff is always professional and courteous. On a prior visit I was assisted by Mason and Tyler. They took genuine care to make sure my service issues were addressed and resolved. On my most recent visit yesterday, I dealt with Brad. He is always great to communicate with and although I was dealing with a tough to troubleshoot issue on one of my vehicles, Brad went the extra mile to see that the issue was resolved in a timely fashion. I always enjoy my interaction with the staff at Ryan Ford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
gkirk--Thank you for your feedback! Mason, Tyler, and Brad do great work and we're glad you've enjoyed your time with all of them. They represent our award-winning Service Department well! Drive safely and we'll see you soon!
