Reviews
Great dealership to do business with.
Great dealership to do business with. Brett was a great and very helpful and professional!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We're glad to hear you had a positive experience with us. Brett will be happy to know he was able to help and make your visit a great one. We appreciate your business and look forward to working with you again!
Fast, efficient, & set me up with a fast deal.
Fast, efficient, & set me up with a fast deal. I put my trust in the village point crew and they didn’t disappoint. Looking forward to future service and business.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your great feedback! We're thrilled to hear that the Village Point crew was fast, efficient, and delivered on your trust. It’s wonderful knowing you're looking forward to future service and business with us. We appreciate your confidence and look forward to assisting you again soon!
Good experience with Josue, Marshall, John Foster and
Good experience with Josue, Marshall, John Foster and Julian. Could cut down on the wait between agreeing to purchase and finalizing transaction. Always room for improvement.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We're glad to hear you had a good experience with Josue, Marshall, John Foster, and Julian. We also appreciate your feedback about the wait time between agreeing to purchase and finalizing the transaction. We’re always looking for ways to improve and will certainly take that into consideration. We hope to serve you even better next time!
After pointing out descepencis with vehicle, never heard
After pointing out descepencis with vehicle, never heard back from them for price of vehicle involved question.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We strive to provide a transparent and informative experience for all our customers, and your feedback regarding the vehicle's pricing is valuable to us. If you're willing, please contact John Foster at 402-983-9652, to help us have a complete understanding of your concerns and the details regarding your prior interaction.
Great to work with.
Great to work with. Cesar made the process quick and easy. No hassle and no pressure.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback! We're glad to hear that Cesar made your experience quick and hassle-free. Enjoy your new vehicle, and let us know if we can help with anything in the future!
I've been searching online for several months for an EV
I've been searching online for several months for an EV truck. I saw a lot that seem to fit all of my needs and desires. Then I came across the ideal EV truck at Village Pointe Toyota. The truck had all the features I was looking for, the color I most desired and most importantly - at a price that was fair. After some negotiating, we struck up a deal. My salesman, Cesar Alcantara, was very helpful. He provided several custom videos to help me examine the truck up close and in detail (I was buying 100% online.) Ceasar even helped me to find a transporter for the truck from the dealership to my home in another state! Overall, my experience has been great, and I would recommend Village Pointe Toyota, along with Cesar Alcantara, my salesman to anyone wishing to buy a great used vehicle. 5 STARS to them!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your detailed review! We're so happy to hear that you found the perfect EV truck at Village Pointe Toyota and that Cesar made your experience smooth, especially with buying online. His dedication to providing custom videos and helping with transport really shows how much he cares about his customers. We appreciate your recommendation and look forward to serving you again in the future! Enjoy your new truck!
Was absolutely amazing to work with and very professional
Was absolutely amazing to work with and very professional will be back to him again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We're delighted to hear about your positive and professional experience. We look forward to welcoming you back in the future and continuing to provide you with excellent service.
Salesman Josue was great.
Salesman Josue was great. His director Marshall M was to have things all ready when we arrived @ 11. Nothing was ready. Took us aver 3 hours at the dealership. Good thing we cleared most of our day. Love our new car! You all need to communicate and streamline your buying process better.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience. We appreciate your kind words about Josue and are glad you love your new car. However, we recognize the significant frustration caused by the lengthy process and lack of preparation. We take your feedback about communication and process improvement seriously. Our goal is to provide a smooth, efficient experience, and we clearly fell short in this instance. We will use your input to enhance our coordination and streamline our buying process to ensure future customers have a more seamless and timely experience. We apologize for the inconvenience and appreciate you taking the time to help us improve.
Almost completely hassle free.
Almost completely hassle free. Overall the purchasing process was not unpleasant. All staff were friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We're pleased to hear that your purchasing process was smooth and largely hassle-free. Our goal is to make every interaction comfortable and enjoyable, and we're glad our friendly staff helped create a positive atmosphere. While we always aim for completely hassle-free experiences, we appreciate your balanced feedback and are happy that you found the process not unpleasant. We look forward to continuing to improve our service and hope to exceed your expectations in future interactions.
Jose Castaneda was wonderful from the first day we are
Jose Castaneda was wonderful from the first day we are inquiring until the day we get the car he was there
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We're so glad to hear that Jose provided excellent service from start to finish. We'll be sure to pass along your kind words to him. We appreciate your business and look forward to serving you again!
