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Village Pointe Toyota

(2,853 reviews)
Visit Village Pointe Toyota
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
2019 state dealer award
View 12 awards
2019 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (402) 835-5684 (402) 835-5684
Used (402) 835-4472 (402) 835-4472
Service (402) 835-0818 (402) 835-0818

Reviews

(2,853 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Village Pointe Toyota from DealerRater.

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Village Pointe Toyota is awesome with a wide range of

Village Pointe Toyota is awesome with a wide range of vehicles to choose from. The staff, especially Zach was very knowledgeable about the Tundra that I purchased. Zach walked me through setting up my phone with all the features (remote start) etc and explaining all the button/features inside as well. I can’t thank the GM Terry enough for providing a sales staff that is polite and professional from the moment you walk in the store to when you drive away in your new Toyota . I would highly recommend Village Pointe Toyota to anyone who is in the market for a new Toyota or certified used car .

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the wonderful review! We’re thrilled to hear that you had such a positive experience. It’s fantastic to know that Zach provided you with knowledgeable assistance and walked you through all the features of your new Tundra, including setting up your phone and remote start. We’re also grateful for your kind words about our General Manager, Terry, and the professionalism of our entire sales staff. Your recommendation means a lot to us, and we appreciate your trust in us for your vehicle needs. If you ever need anything in the future, please don’t hesitate to reach out. Enjoy your new Toyota!

Zach, Cesar, and Joel were awesome in accommodating my

Zach, Cesar, and Joel were awesome in accommodating my search for a truck. Quick and painless process.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for your fantastic review! We're delighted to hear that Zach, Cesar, and Joel were able to accommodate your search for a truck and that the process was quick and painless. Our team is dedicated to providing a seamless experience, and we appreciate your recognition of their efforts. Enjoy your new truck, and we look forward to serving you again in the future!

Zach was a great salesman.

Zach was a great salesman. He listened and answered anybquestions I had. I really appreciate his professionalism.

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  • Overall experience 5.0
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Dealer response

Thank you for your kind words! We're thrilled to hear that Zach provided you with excellent service. It’s great to know that he listened to your needs and answered all your questions with professionalism. We’ll be sure to pass along your appreciation to him. If there's anything else we can do for you, please don’t hesitate to reach out. We hope you enjoy your new purchase!

Zach the best salesman very efficient, effective and

Zach the best salesman very efficient, effective and helpful. This dealership is one of the best in Omaha for me. They have pretty good prices in the cars. I will definitely recommend to everyone this place.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We’re delighted to hear that Zach provided you with efficient, effective, and helpful service. It’s great to know that you consider our dealership one of the best in Omaha and that you found our prices to be competitive. We truly appreciate your recommendation and support. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again soon!

I felt like I wasn’t taken seriously since I was paying

I felt like I wasn’t taken seriously since I was paying cash and I went home without a car. I called 3 days later and they said someone put a deposit on the car online. Then they called me 3 days later and said it was available. I did not get an owner manual and I asked for one. Brett was awesome and tried to show me all the options on the car. I felt they didn’t know much about a Mercedes at a Toyota dealer. All in all they tried to help me and I ended up with car which I was happy with.

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with us. We’re pleased to hear that Brett provided excellent assistance and took the time to walk you through the options on your new car. However, we regret that you felt some aspects of the process, including the vehicle's availability and the owner’s manual, didn’t meet your expectations. We also understand how important it is to feel confident when purchasing a car, no matter the dealership or payment method. We appreciate your patience and are glad you’re happy with your new Mercedes. If you have any remaining questions or concerns, please reach out to John Foster at 402-983-9652. Thank you for giving us the opportunity to assist you!

I asked about a couple vehicles they had listed.

I asked about a couple vehicles they had listed. Responded to me promptly and followed up. Definitely will look at them when I am ready to buy next week.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We're thrilled to hear that you had a 5-star experience with us. Your positive feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

Jose was very helpful and kept me informed throughout the

Jose was very helpful and kept me informed throughout the purchasing process and while waiting for the vehicle to arrive at the dealership. He did a very good job of orienting me to all of the features of my new vehicle.

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you for sharing your experience! We're thrilled to hear that Jose kept you informed throughout the entire purchasing process and ensured you were comfortable with all the features of your new vehicle. It’s great to know that his support made your experience smooth and enjoyable. We appreciate your feedback and look forward to assisting you again in the future!

Great work Jose.

Great work Jose. Thx for helping me with my 2024 Highlander. You r professional and very helpful. Your manager Marshall is super friendly as well. All in all this was a good experience!!!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your fantastic feedback! We're so glad to hear that Jose provided you with great service while helping you with your Highlander. It’s wonderful to know that he and Marshall contributed to your positive experience. We strive to create a welcoming and professional environment, and your kind words affirm our efforts. If you need anything else or have questions in the future, please don’t hesitate to reach out. Enjoy your new Highlander!

The only time I have "EVER" purchased a car from a

The only time I have "EVER" purchased a car from a dealership.... I'm 55 BTW. The only reason I went in, was to drive a make and model of car I was shopping for. Brett Ramey was our rep. low to no pressure, Joel was great to work with on price, Julian was great to walk us through financing. I would go back, and recommend you work with Brett Ramey.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're thrilled to hear that your visit was a positive one, especially as it was your first time purchasing a car from a dealership. It’s wonderful to know that Brett provided you with low-pressure assistance, and that Joel and Julian also made the process smooth and enjoyable. We truly appreciate your recommendation and look forward to welcoming you back in the future! Enjoy your new vehicle!

Awesome, low key dealer—great customer service without

Awesome, low key dealer—great customer service without the pressure! We worked with Jose, but everyone is very helpful.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re thrilled to hear you had a great experience with us, especially with Jose. Our team strives to provide a relaxed and pressure-free environment for our customers. We look forward to assisting you again in the future!