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Village Pointe Toyota

(2,853 reviews)
Visit Village Pointe Toyota
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
2019 state dealer award
View 12 awards
2019 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (402) 835-5684 (402) 835-5684
Used (402) 835-4472 (402) 835-4472
Service (402) 835-0818 (402) 835-0818

Reviews

(2,853 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Village Pointe Toyota from DealerRater.

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Outstanding service

I want to thank Village Pointe Toyota for outstanding service. Our sales person, Jesse Williamson, was incredibly professional, patient and helped facilitate an amazing deal on a vehicle that our family absolutely loves. Thank you so much, Village Pointe Toyota!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us and for your kind words about Jesse! It was a pleasure working with your family, and we are very happy to hear that you are all enjoying your new vehicle. Thank you for choosing Village Pointe Toyota, we look forward to your next visit!

Amazing!

I went here with just the intentions of looking at a 2008 Toyota Highlander with the belief that my credit wasn't quite good enough to get this car that I had been researching for months. My "salesmen" (if you want to call him that, he was not the typical car lot salesman that hound people) Michael Milan was fantastic and did above and beyond to make sure I got the best financing I could get. We got in and out in out quickly with no hassling our hounding to buy anything more expensive or newer. He was very friendly and made you feel like friends and not just another couple buying a car, he even gave us great recommendations for places to eat. Then we went to sign our paperwork with Greg Beethe and he was again not the typical financial person. It was after closing and he did not rush us to get done quicker or excessively push any extended warranties on us. He also made sure we got the best deal we could and kept the payment under what we were asking. My experience at this dealership far exceeded my expectations and my previous dealings with dealerships. I would recommend Village Point any day to anyone and I will be going back for my next vehicle. My husband and I are still amazed with how well we were treated there and the experience we had. This place extinguishes any preconceived ideas about "car lots", we need more places like this with more men like Michael and Greg!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello and thank you for your feedback! We’re happy to hear about your great experience with our team and that we were able to help get you a great vehicle. We truly appreciate your recommendations, and we look forward to helping you out in the future!

Amazing!

I went here with just the intentions of looking at a 2008 Toyota Highlander with the belief that my credit wasn't quite good enough to get this car that I had been researching for months. My "salesmen" (if you want to call him that, he was not the typical car lot salesman that hound people) Michael Milan was fantastic and did above and beyond to make sure I got the best financing I could get. We got in and out in out quickly with no hassling our hounding to buy anything more expensive or newer. He was very friendly and made you feel like friends and not just another couple buying a car, he even gave us great recommendations for places to eat. Then we went to sign our paperwork with Greg Beethe and he was again not the typical financial person. It was after closing and he did not rush us to get done quicker or excessively push any extended warranties on us. He also made sure we got the best deal we could and kept the payment under what we were asking. My experience at this dealership far exceeded my expectations and my previous dealings with dealerships. I would recommend Village Point any day to anyone and I will be going back for my next vehicle. My husband and I are still amazed with how well we were treated there and the experience we had. This place extinguishes any preconceived ideas about "car lots", we need more places like this with more men like Michael and Greg!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We truly appreciate you taking the time to write a review of your positive experience with us, and we can't thank you enough for your referrals and kind words. Our team strives to make the car buying experience simple and positive for every buyer, and we are very happy that Michael did just that for you. It was an absolute pleasure working with you and your husband, and we look forward to helping you out in the future in any way we can.

Friendly, Knowledgeable, Honest

A a woman I was nervous about purchasing a new car. Many times I feel taken advantage of by sales and service staff. Sharrieff made buying a new car seamless from start to finish. He listened to my needs and didn't show me anything that was beyond my price point. He worked with me and the staff to make a package that was not only affordable but would make sure I had transportation that is dependable and safe for many years to come. I appreciated the thoroughness of the finance department to explain option packages available that were within my budget. Even while I was waiting during transition times, the rest of the staff at Village Pointe Toyota made sure I was being helped and had the things that I needed. I have never been a Toyota customer, but this experience has made me a believer in their product and their customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your experience with us, and congratulations on your new car! Our team strives to provide every customer with the 5 star service and experience they deserve, while finding a car that matches their needs and wants. We are very happy to hear about the great visit you had with our team, and we look forward to having you back. Thank you for choosing Village Pointe Toyota!

Village Pointe Toyota Dealership

I had a great experience with salesman Justin D'Angelo. Justin listened to what I was looking for in a car with mileage, year, and budget. I was very happy with my purchase of the Toyota Camry. I was thinking it may take longer to find a car, but Justin was very friendly and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Carl, and congratulations on the Camry! We are very happy to hear that Justin made your recent car buying experience as simple as possible, and that you were able to leave with a great car. We enjoyed working with you, and look forward to helping you out in any way we can!

Friendly, Honest, Knowledgeable

A a woman I was nervous about purchasing a new car. Many times I feel taken advantage of by sales and service staff. Sharrieff made buying a new car seamless from start to finish. He listened to my needs and didn't show me anything that was beyond my price point. He worked with me and the staff to make a package that was not only affordable but would make sure I had transportation that is dependable and safe for many years to come. I appreciated the thoroughness of the finance department to explain option packages available that were within my budget. Even while I was waiting during transition times, the rest of the staff at Village Pointe Toyota made sure I was being helped and had the things that I needed. I have never been a Toyota customer, but this experience has made me a believer in their product and their customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Welcome to the Village Pointe Toyota family! We truly appreciate the positive feedback on your experience with us. We hope you'll share your experience with others, and we look forward to your next visit! Enjoy your new car!

my sales man was awesome I got a great deal

Moreed Subat wasted my time at the dealership and held me hostage, but I got a great deal...Lol

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Buying Experience!

Micheal Milan was very knowledgeable and made the sales transaction very enjoyable. We would definitely purchase from Micheal again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the 5 stars! We are very happy to hear about your awesome experience with Michael, and we look forward to working with you in the future.

Super friendly, informative & honest

We had an overall enjoyable experience; the car testing process was comfortable if not a bit exciting. Out salesman was great & gave us a lot of useful info. He made us feel at home in this beautiful new dealership. We think he got us the best used vehicle @ a great price & were grateful to him for that. Samantha in Finance went out of her way to be extremely helpful to get our payments affordable as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words and 5 stars! We truly appreciate the positive feedback on your experience with us. We hope you’ll share your experience with others, and we look forward to your next visit. Enjoy your new vehicle!

Very personable, friendly & informative

We purchased a used vehicle here & the staff were super friendly, helpful & honest. The buying process went smoothly & our salesman Mark Groh was very knowledgeable. We enjoyed the experience & would purchase here again. We now have a beautiful car & Samantha in finance/accnting helped make our payments affordable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your feedback! We're happy to hear about your great experience with our team, and congratulations on your vehicle. Thank you for choosing Village Pointe Toyota, we look forward to helping you out in the future!