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Village Pointe Toyota

(2,853 reviews)
Visit Village Pointe Toyota
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
2019 state dealer award
View 12 awards
2019 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (402) 835-5684 (402) 835-5684
Used (402) 835-4472 (402) 835-4472
Service (402) 835-0818 (402) 835-0818

Reviews

(2,853 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Village Pointe Toyota from DealerRater.

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Great customer service

This is our third Toyota we have purchased( the first two were from OldMill Toyota which has since moved into Village Point). The salesman (Rod) has assisted us in every one of these purchase. He is so easy to deal with and seems to truly care about us as consumers. We keep going back to Rod and Village Point for that personal touch and willingness to get us in the vehicle that fits our needs. The facilities are very clean and comfortable .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We truly appreciate you taking the time to write a review of your positive experiences with Rod, and we can't thank you enough for your repeat business. We look forward to helping you out in the future in any way we can.

Working with the best

I have bought cars in the past but never have I leased one, mainly because my wife and I simply did not understand how leasing worked. Jose, listened to our questions, and answered them in ways we could easily understand better than anyone else. I can say that his help was better than the rest because Toyota was not the first place we stopped at. Other car dealerships left us with more questions than what we walked in with, basically just confusing us. We left with confidence knowing that we have made the right decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new car! We truly appreciate your 5 stars, and we are very happy to hear about the great service our team provided you during your search. It was a pleasure working with you, and we look forward to your next visit.

Follow up courtesy call

Was pleasantly surprised to hear back from my salesman, Scott Ellison. He was so polite and wanted to know if I had any questions or concerns about my purchase. He indicated that his bottom line was that I am very satisfied with my purchase and gave me a number to call if anything arises. This dealership, and this salesman in particular, has gone above and beyond. I know where I am pointing my friends and family for their car needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi Pati! Congratulations on your new car and welcome to the Toyota family! We truly appreciate the positive feedback on your experience with us and your kind words about Scott. Thank you for choosing Village Pointe Toyota, we look forward to working with you in the future!

New Toyota Owner!

We were truly lucky to have worked with Jose Lopez. He answered all of our questions, showed us only what we were describing what we were looking for. He treated us like people and not dollar signs like we have been treated like in the past by other dealerships. We left feeling confident that we have made the right decision with the vehicle we have now!. Thank you Jose.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great New Car Experience

What a great new car experience. We were in the process of buying a new car for our daughters. My wife and daughters visited the dealership to start looking for the kind of car they would like. They visited 2 or 3 dealerships that day, but the only one they ranted about was Village Pointe Toyota. Justin D'Angelo walked them around the lot and they were very impressed with how personable and understanding he was. They mentioned that he didn't pressure them like the "Typical Car Salesman". They fell in love with the Corolla. Here is where it gets impressive. It took us 2 months to finally pull the trigger on buying the car. Justin stayed involved in the process, checking in on a regular basis, again, no pressure. He was truly interested in making sure we were taken care of. When the timing was right, there was no question that we would buy the car at Village Pointe because of Justin. We purchased a 2015 Corolla LE and we love it. I have already recommended Justin to a couple of friends. Thank you for a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi David, and congratulations on your new Corolla! We truly appreciate your kind words and recommendation, and we are very happy to hear about the 5 star service provided by Justin. It was a pleasure working with your family, and we look forward to having you all back again. Thank you for choosing Village Pointe Toyota!

1st time Toyota purchase

I can't say enough about the customer service I received from Scott Ellison, salesman/customer service at this dealership. I contacted him via phone and inquired about specific needs/desires and within 1/2 hour I had a list of possibilities. I live 145 miles from this dealership and I was inspired by Scott to take the drive and I made a verbal agreement over the phone (with text message pics only) that if he could meet my terms, it would be a done deal. He assured me and to top it off, he came in on his day off to finish the deal. All of my needs were met...and beyond. He worked closely with his manager so that when I came in, it was a test drive, some signatures, a cup of coffee, and finalizing everything with the finance department! You better believe I will recommend this guy to everyone. What amazing efforts he made to assure I was beyond satisfied and that whenever I consider a purchase or lease...he will always be my Go-To Guy! Village Pointe Toyota in Omaha hit the jackpot when they hired this guy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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No surprises . . . except pleasant ones

We traveled from out of state to purchase from this dealership because no other dealership could match their price. The van was ready and waiting for us, and we paid exactly what was quoted to us and not a penny more. We were pleasantly surprised to learn we would get free ToyotaCare maintenance for 25K miles/two years. Our salesperson did a great job of showing us all the major features of the new van. He knew the vehicle inside and out. We enjoyed visiting with him, too, while waiting our turn to visit the finance department. The facility was beautiful, and our daughters found numerous ways to entertain themselves while they waited for us to complete our sale. A great car buying experience all around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 stars! We truly appreciate your business and the distance you traveled to visit our dealership, and we are very happy that you are enjoying your new van. It was an absolute pleasure to work with your entire family, and we hope to have you all back again. Thank you for choosing Village Pointe Toyota!

Mark Groh is my new favorite car salesperson

We traveled from out of state to purchase from this dealership because no other dealership could match their price. The van was ready and waiting for us, and we paid exactly what was quoted to us and not a penny more. We were pleasantly surprised to learn we would get free ToyotaCare maintenance for 25K miles/two years. Our salesperson did a great job of showing us all the major features of the new van. He knew the vehicle inside and out. We enjoyed visiting with him, too, while waiting our turn to visit the finance department. The facility was beautiful, and our daughters found numerous ways to entertain themselves while they waited for us to complete our sale. A great car buying experience all around. Thanks, Mark Groh!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the 5 stars! We truly appreciate your business and the distance you traveled to visit our dealership, and we are very happy that you are enjoying your new van. It was an absolute pleasure to work with your entire family, and we hope to have you all back again. Thank you for choosing Village Pointe Toyota!

No surprises . . . except pleasant ones

We traveled from out of state to purchase from this dealership because no other dealership could match their price. The van was ready and waiting for us, and we paid exactly what was quoted to us and not a penny more. We were pleasantly surprised to learn we would get free ToyotaCare maintenance for 25K miles/two years. Our salesperson did a great job of showing us all the major features of the new van. He knew the vehicle inside and out. We enjoyed visiting with him, too, while waiting our turn to visit the finance department. The facility was beautiful, and our daughters found numerous ways to entertain themselves while they waited for us to complete our sale. A great car buying experience all around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the 5 stars! We truly appreciate your business and the distance you traveled to visit our dealership, and we are very happy that you are enjoying your new van. It was an absolute pleasure to work with your entire family, and we hope to have you all back again. Thank you for choosing Village Pointe Toyota!

First time buying at a dealership

I bought a 2012 GLI from here, Justin DeAngalo was my sales person, it was my first time buying a car from a dealership and i have to say he made the experience great. he was straight up about everything and if he didn't know he wouldn't sit there and try to act like he knew, he asked and told me for sure. I would definitaly recommend village pointe toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Jose! We truly appreciate the positive feedback on your experience with us and your recommendation. It was a pleasure working with you, and we are very happy that Justin could help get you a great vehicle. Thank you for choosing Village Pointe Toyota, we look forward to your next visit!