Reviews
done well.
done well. was informed customer when some thing need be be done but some how i can not call back to the phone listed when i got my messages.
done well.
done well. was informed customer when some thing need be be done but some how i can not call back to the phone listed when i got my messages.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Failed to conduct preventative maintenance on my car,
Failed to conduct preventative maintenance on my car, specifically my struts. Instead of notifying me earlier of strut wear, they waited to outside of warranty, causing tire damage on new tires that now need to be replaced.
Failed to conduct preventative maintenance on my car,
Failed to conduct preventative maintenance on my car, specifically my struts. Instead of notifying me earlier of strut wear, they waited to outside of warranty, causing tire damage on new tires that now need to be replaced.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I went in without appt n they were able to help assist me
I went in without appt n they were able to help assist me with purchasing a vehicle.
I went in without appt n they were able to help assist me
I went in without appt n they were able to help assist me with purchasing a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We had a great experience at capital kia.
We had a great experience at capital kia. Sebastian was awesome and he worked with us to buy a car
We had a great experience at capital kia.
We had a great experience at capital kia. Sebastian was awesome and he worked with us to buy a car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very professional & helpful.
Very professional & helpful. Clean store and would definantly go back to buy the next car there!
Very professional & helpful.
Very professional & helpful. Clean store and would definantly go back to buy the next car there!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Car was delivered to Cartelligent with paint defect.
Car was delivered to Cartelligent with paint defect. Car was returned to Kia to get it fixed. I had to recontact my insurance company,FasTrak and Sirius Radio over a week later from original delivery, I have to contact them again. Car has mileage on it that I did not create. A big headache.
Car was delivered to Cartelligent with paint defect.
Car was delivered to Cartelligent with paint defect. Car was returned to Kia to get it fixed. I had to recontact my insurance company,FasTrak and Sirius Radio over a week later from original delivery, I have to contact them again. Car has mileage on it that I did not create. A big headache.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Very happy with our Kia Sorento Hybrid; loving it!
Very happy with our Kia Sorento Hybrid; loving it! Great folks at the dealership, especially Randy Espinoza, who was very helpful in understanding and meeting our requirements. Highly recommend!
Very happy with our Kia Sorento Hybrid; loving it!
Very happy with our Kia Sorento Hybrid; loving it! Great folks at the dealership, especially Randy Espinoza, who was very helpful in understanding and meeting our requirements. Highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Disappointed with the lack of communication on how long
Disappointed with the lack of communication on how long the service would take maybe offer complimentary rides
Disappointed with the lack of communication on how long
Disappointed with the lack of communication on how long the service would take maybe offer complimentary rides
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Easy to deal with, not much pushing to buy extra stuff.
Easy to deal with, not much pushing to buy extra stuff. Could have been clearer that the maintenance package is third party and not from kia
Easy to deal with, not much pushing to buy extra stuff.
Easy to deal with, not much pushing to buy extra stuff. Could have been clearer that the maintenance package is third party and not from kia
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very Friendly and helpful staff.
Very Friendly and helpful staff. Followed up with my vehicle that was no longer available, picked up another vehicle that matched my needs.
Very Friendly and helpful staff.
Very Friendly and helpful staff. Followed up with my vehicle that was no longer available, picked up another vehicle that matched my needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
