Reviews
Poor poor customer service.
Poor poor customer service. Poor communication. I guess you are to assume when the car will be ready. Calling in got NO WHERE. Appears everyone hides behind their phones. NOT GOOD for a DGDG operation. .
Poor poor customer service.
Poor poor customer service. Poor communication. I guess you are to assume when the car will be ready. Calling in got NO WHERE. Appears everyone hides behind their phones. NOT GOOD for a DGDG operation. .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Everyone was helpful and professional.
Everyone was helpful and professional. I appreciate their dedication to ensuring I got the car I wanted. They even stayed late to make sure I went home with my car.
Everyone was helpful and professional.
Everyone was helpful and professional. I appreciate their dedication to ensuring I got the car I wanted. They even stayed late to make sure I went home with my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nicholas was so patient and kind.
Nicholas was so patient and kind. He knew exactly what I wanted and had been communicating with me for weeks prior to my purchase to make sure it was a good fit. I didn’t feel pressured to buy or make any decisions. It was great!
Nicholas was so patient and kind.
Nicholas was so patient and kind. He knew exactly what I wanted and had been communicating with me for weeks prior to my purchase to make sure it was a good fit. I didn’t feel pressured to buy or make any decisions. It was great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Superd experience with Juan and Carlos!
Superd experience with Juan and Carlos! Excellent service, friendly staff, quick response, fair pricing, smooth process, highly recommended for anyone seeking reliability.
Superd experience with Juan and Carlos!
Superd experience with Juan and Carlos! Excellent service, friendly staff, quick response, fair pricing, smooth process, highly recommended for anyone seeking reliability.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They call me back and follow up with my ignition, no
They call me back and follow up with my ignition, no issue and happy to be there
They call me back and follow up with my ignition, no
They call me back and follow up with my ignition, no issue and happy to be there
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mario was great!
Mario was great!! He made buying my car so easy and a great experience. I will recommend friends and family to go to Capital Kia.
Mario was great!
Mario was great!! He made buying my car so easy and a great experience. I will recommend friends and family to go to Capital Kia.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Randy was very helpful, patient in explaining everything,
Randy was very helpful, patient in explaining everything, answering all questions and providing a great service. Thank you!
Randy was very helpful, patient in explaining everything,
Randy was very helpful, patient in explaining everything, answering all questions and providing a great service. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I Highly Recommend Mario!
I Highly Recommend Mario! He is very kind and helpful! Amazing person! Thank you so much Mario!
I Highly Recommend Mario!
I Highly Recommend Mario! He is very kind and helpful! Amazing person! Thank you so much Mario!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The customer service here from the staff and Sebastian
The customer service here from the staff and Sebastian was really great. Thank you again
The customer service here from the staff and Sebastian
The customer service here from the staff and Sebastian was really great. Thank you again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Met with Jose and he was able to smoothly supply my wife
Met with Jose and he was able to smoothly supply my wife and I with information regarding prices for Kias we were interested in without a hint of upsell. Everyone who helped us at Kia were personable and helpful. We left with a Sportage that pleased my wife. The gentleman that helped us with the paperwork was really great too. Wish I could plug his name.
Met with Jose and he was able to smoothly supply my wife
Met with Jose and he was able to smoothly supply my wife and I with information regarding prices for Kias we were interested in without a hint of upsell. Everyone who helped us at Kia were personable and helpful. We left with a Sportage that pleased my wife. The gentleman that helped us with the paperwork was really great too. Wish I could plug his name.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
