Reviews
I have owned 3 Kia's and all of them have had amazing service levels whenever I brought them in. I really have had wonderful sales service and outstanding service with the service dept whenever i needed something done to any of the 3 cars.
I have owned 3 Kia's and all of them have had amazing service levels whenever I brought them in. I really have had wonderful sales service and outstanding service with the service dept whenever i needed something done to any of the 3 cars.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Cameron was super helpful with information and coming along on the test drive. The next day he was bust so we completed our purchase with Victor. Very nice guy, full of stories (which may have helped the process take a bit longer than it needed to). Finance was super helpful and got us moving efficiently. The vehicle was nice and clean when it was all over, and we left satisfied with our decision.
Cameron was super helpful with information and coming along on the test drive. The next day he was bust so we completed our purchase with Victor. Very nice guy, full of stories (which may have helped the process take a bit longer than it needed to). Finance was super helpful and got us moving efficiently. The vehicle was nice and clean when it was all over, and we left satisfied with our decision.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
They were straight with me when I asked for an out the door price via email and honored it when I came to the dealership. The entire process was easy and painless. Thank you, Mario!
They were straight with me when I asked for an out the door price via email and honored it when I came to the dealership. The entire process was easy and painless. Thank you, Mario!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Huge shoutout to Carlos for making our car buying experience effortless, taking the time to get us into the vehicle we want, and just being an all around great guy.
Huge shoutout to Carlos for making our car buying experience effortless, taking the time to get us into the vehicle we want, and just being an all around great guy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Was very satisfied. Everything was explained well, And car was repaired and given back to me. The car now runs like it should.
Was very satisfied. Everything was explained well, And car was repaired and given back to me. The car now runs like it should.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Everything was great. My problem was addressed and it didn't take long. I waited at the lounge area.
Everything was great. My problem was addressed and it didn't take long. I waited at the lounge area.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Dealership forced me to buy PCP theft deterrent , there was no way to take those off. its a cost of $995 with taxes which i did not intend to pay. There was a push on getting add-ons like dealer recommended services and packages by finance as well. Seems the dealer is not having enough resources to take care of the requests. No communication even after talking over the phone for appointment. There is zero space for new customers to park the car and its difficult to find the Capitol Kia dealership itself.
Dealership forced me to buy PCP theft deterrent , there was no way to take those off. its a cost of $995 with taxes which i did not intend to pay. There was a push on getting add-ons like dealer recommended services and packages by finance as well. Seems the dealer is not having enough resources to take care of the requests. No communication even after talking over the phone for appointment. There is zero space for new customers to park the car and its difficult to find the Capitol Kia dealership itself.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a new car
always a great experience at this dealership since we purchased the SUV and taking it to service there
always a great experience at this dealership since we purchased the SUV and taking it to service there
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I appreciated the transparency Jose showed me when I was seeking info about the new Telluride Hybrid.
I appreciated the transparency Jose showed me when I was seeking info about the new Telluride Hybrid.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Very god experience. Very friendly staff and no games when it came to making a deal.
Very god experience. Very friendly staff and no games when it came to making a deal.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car