Capitol Kia

To the Capital Kia Team, Car buying usually ranks somewhere between “trip to the DMV” and “assembling IKEA furniture without instructions.” But my recent experience at Capital Kia completely rewrote that script. Juan was my primary salesman, and from the start, he set the tone. Smart, polite, and professional, he didn’t just respond to my online inquiry — he literally ran out into the pouring rain to record a video of the car to prove it was still available. That’s not customer service. That’s commitment worthy of its own weather channel segment. Juan has a keen sense of fairness and wasn’t afraid to go back to the manager when we needed to round off the edges of our offer and counter-offer. He negotiated with integrity, patience, and just the right amount of persistence. Then there’s Mario A. Seemingly, Mario is the mayor of the dealership floor. He went out of his way to make sure I was completely comfortable with my purchase and was willing to help in any way possible. Professional, knowledgeable, and seemingly all-knowing about Kia availability and reliability, he carries the calm confidence of someone who has seen it all - and solved it all. And of course, Casey from Kia Finance - the money man. Casey answered every question clearly and helped strike the perfect balance between smart financing and skipping the no-nonsense extras that simply didn’t fit my needs. No pressure, no fluff - just straightforward guidance and professionalism. All around, Capital Kia delivered a fair and balanced experience. They not only honored my Kelley Blue Book price estimate - they beat it. That kind of transparency and competitiveness is rare and genuinely appreciated. Another happy customer from San Mateo, CA. Ask for any of the above individuals and you’ll be well taken care of. And even if you don’t buy today… you’ll be back. Sincerely, David

Jesus was amazing! He was able to get me exactly what I needed quickly and with a great professional personality. I will definitely return and recommend to Jesus going forward.

This was my first Kia purchase and so I visited a few Kia dealerships in SF Bay Area. I have to say Capitol Kia was by far the best experience I had and best price too! If it wasn’t for Capitol and Victor Redd at Capitol I would have probably not bought a Kia. Victor was great at explaining details and stayed back to finish the process and went extra like. If I am buying again I will definitely call Victor.

People were very nice especially our sales representative Juan Gomez. He was very prompt and was super fast in getting things done for us.

Mario Aguayo was our Salesperson. We appreciated his friendly, professional personality, and especially his low pressure /high knowledge approach. He took the time to explain things and helped us choose the right vehicle. If you’re looking to buy a Kia, Mario is the person to contact.

Buy a vehicle from here was a pleasant experience. The staff was attentive, courteous and was helpful in a professional manner.

Professional, polite, attentive, thorough, personable…at least 4 folks other than my main salesperson interacted with me to ask me if I needed anything (after I was in process). Manager was gracious.

I came in and met with Nathan, who kept in communication throughout the whole process and resolved my issue to my satisfaction.

If you are looking for a new Kia, go see Mario! I just picked up a new Telluride, and the experience was 10/10. Mario made the entire process seamless, transparent, and actually fun. He knew every feature of the Telluride inside and out—from the dual panoramic displays to the safety tech. No pressure, no games, just a great guy helping me find the perfect SUV. Ask for Mario; you won’t regret it!

Nicholas did a great job and we had an excellent experience. We will be back again in the future.