Nationwide Kia

My experience was perfect no complaints I brought my car in and in a little over an hr my car was ready and my car was vacuumed nice as well

Deceptive dealership, they will say anything to sell a car. Kayla lied to my 72 year old mother and sold a 2023 model when she thought it was a 2024. Lied again and said it had smart cruise control, I found out months later that it didn't. They will lie and deceive to sell what is on their lot.. BUYER BEWARE!!

Deceptive dealership, they will say anything to sell a car. Kayla lied to my 72 year old mother and sold a 2023 model when she thought it was a 2024. Lied again and said it had smart cruise control, I found out months later that it didn't. They will lie and deceive to sell what is on their lot.. BUYER BEWARE!!

I WANT TO GIVE A 5 STAR FOR ERIC COLEMAN WHO WENT ABOVE AND BEYOND. HE CALM ME DOWN WHEN I WAS UPSET ABOUT MY CAR. I APPRECIATE HIM VERY MUCH. I WISH IT WAS MORE PEOPLE IN THE WORLD LIKE HIM.

Service center is horrible! Over 2 hours for an oil change. Service advisor did not let me know what they were doing and how long it would take. After 2 hours of just an oil change and tire rotation, forgot to even give me my keys, change the odometer for the next service due and change the sticker in the window! Got the bill and no explanation for what I was even paying for! Couldn't even bother to vacuum the floors. Would have gotten better from Jiffy Lube!!!

poor communication, poor follow through. I had my car serviced here twice; both times, the work took longer than i was promised. after an oil change, they did perform any of the other service (tire-pressure check, fluid refill, basic cleaning) instead returned my car with a carwash coupon. they hadn't even bother to reset the "service indicator" light on my car - even after going back twice, I ended up looking up on YouTube to figure out how to re-set the service indicator myself. There's also poor communication and follow through. This location seems chronically understaffed, and it is impossible to get a hold of service advisor to check on the status of my car. I brought my car back for a alignment, and they had to drop my car off after hours because the work was not complete in time.. when they dropped of the car, the dealership didn't bother including any notes or reports about the work performed; no explanation, no follow through. Instead, I saw a 25$ erroneous charge on my bill without explanation. I left two voicemails and sent emails to assistant manager Kris Brunson, but he never replied to my email or voicemail. I do not recommend this dealership. Perhaps the worst experience I have had getting my car repaired at an authorized dealership.

Terrible experience purchasing a car here. I discovered damage right after taking possession of the car. Instead of having empathy and demonstrating good customer service, the people there treated me poorly. They ignored my emails and voicemails, accused me of damaging the car myself, and never once apologized for delivering a damaged car. After 2 months of getting the runaround from the sales guys I was able to get in touch with the owner. He agreed to pay to fix the damage, but never took responsibility for the poor treatment I had received. He lied to me, never apologized for delivering a damaged car, and seemed more interested in the review I would leave than anything else. I'd never purchase a car from these folks again and would never recommend them to anyone else.

Service id provided at a Nationwide Nissan and is extremely understaffed. It was greater than 2 hours for a scheduled oil change.

Sales Experience OK. Finance tried had significant error in paperwork. (Double check the math) They did correct it after I provided the calculations.

Over all service from beginning with the greeting to check out was wonderful. Thank you to Nationwide Kia and all the employees/associates who worked with me that day.