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Crown Chrysler Dodge Jeep RAM FIAT

(887 reviews)
2025 state dealer award
View 26 awards
2025 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2015 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2015 consumer dealer award

Reviews

(887 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crown Chrysler Dodge Jeep RAM FIAT from DealerRater.

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2007 Ford F150

Bought a truck with the help of John & Jenny. They were great to work with and helped us leave with a new truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We would like to thank you for letting us know how we are doing. Here at Crown, we work extremely hard to ensure that our guests are comfortable with their visit. We are glad to hear that our sales team was able to assist you in finding a vehicle that was right for you. Your Friends at Crown CJDR Chattanooga

Terry Robey Salmen

Terry Robey knows a great deal of information on the products he is selling and answered all my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you for letting us know you had a great experience at our dealership and we hope that you are enjoying your new car. Please feel free to contact us if you have any questions about your vehicle. Your Friends at Crown CJDR Chattanooga

worked fine

Bought "05 truck from John H. he was helpful. He worked at getting me in to see the finance officer quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on your truck purchase. We realize you have several choices when buying a car and thank you for choosing Crown. We pride ourselves on providing customers with top notch customer service and a stress-free buying experience. Your Friends at Crown CJDR Chattanooga

NEW RAM 2500 REVIEW SOLD BY KEVIN ROBERTS

Kevin was very proffesional and exceded our expectations we look foward to the next car we buy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new Ram! We are glad you enjoyed your visit to Crown. Enjoy your new vehicle and let us know if you need anything. Your Friends at Crown CJDR Chattanooga

Buying a new Journey

We were very pleased with the way Rick Harrell handle the sale. He was honest, friendly and very helpful in making the buy a great deal. We would gladly recommend this dealership and Sales Consultant to friends and family. Thanks for great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new vehicle! Rick Harrell is a great asset to our team and will be happy to hear about your positive experience. Have fun cruising around in your new Journey! Your Friends at Crown CJDR Chattanooga

GREAT SERVICE OVER THE TOP!

I wasn't sure about coming here @ first but when we met Sam Mcray everything changed. The test drive was wonderful took his time & showed us everything loved it!will let everyone know about crown & Sam! Sincerly a future customer. Thanks Sam

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

It is wonderful to hear you had a great car buying experience. It is not every day you buy a car so why not make it memorable! Have fun showing off your new car! Your Friends at Crown CJDR Chattanooga

Great Service!!!

I got a really great deal!!! Mike and John are a couple of great guys who actually fought for me to get me the truck I wanted at the price I wanted to pay. Never knew this process could actually be enjoyable...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on your new truck. Thank you for spreading the word that Crown CJDR Chattanooga makes the car buying process easy and fun! Your Friends at Crown CJDR Chattanooga

Heard about great deal on FIAT from friend.

Got a superior car to my initial inquiry at a better price. Friendly sales staff. Comprehensive test drive, with hills, curves and interstate. Attention to detail regarding financial, privacy and other matters of business. Follow up good and only had car 2 days. Positive experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your very kind review. We are delighted to hear that your experiences with us, from start to finish, were so positive! Enjoy your new FIAT! Your Friend at Crown CJDR Chattanooga

customer review

The sales representative of crown chyrsler dodge and jeep were wonderful and provided the upmost best service and options for me. Kevin Roberts was a very big help in the purchasing of my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your experiences with Crown. It is a pleasure to have customers like you, and we truly appreciate your feedback. Please let us know if we can assist you with your future vehicle needs. We are happy to help! Congratulations and enjoy your new car! Your Friends at Crown CJDR Chattanooga

Excellent

Nice, Professional Staff and Excellent Shopping experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you for your time and kind review. We look forward to seeing you again when your new car is ready for its first service. Your Friends at Crown CJDR Chattanooga