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Crown Chrysler Dodge Jeep RAM FIAT

(887 reviews)
2025 state dealer award
View 26 awards
2025 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2015 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2015 consumer dealer award

Reviews

(887 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crown Chrysler Dodge Jeep RAM FIAT from DealerRater.

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John Higgins & Lanny Adams

John Higgins and Lanny Adams were so much help. I came here to sell my jeep and have done business with this dealership for a year and a half. This dealership always makes it such a pleasure to work with. I would recommend it to everyone and will be back myself.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your time and your kind review. We are pleased to hear that John and Lanny were able to help you find the perfect vehicle to meet your needs. We look forward to seeing you again when your new car is ready for its first service! Your Friends at Crown CJDR Chattanooga

Love The Darts

I was in the market for a new Dart after I rented one. I was impressed with the salesmans knowlege, the ease of the finance process and my overall experiance was great! I would recommend someone in a heart beat to purchase a vehicle here! My salesmans name was Chris Schrader.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

On behalf of everyone here at Crown, thank you for your feedback in this 5-Star review! We are glad your needs were met and that Chris Schrader was such a great help. We look forward to working with you again. Your Friends at Crown CJDR Chattanooga

buying a used car

The staff were friendly and informative and I got a great deal. Would definitely go back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for letting us know you had a great experience at our dealership and we hope that you are enjoying your new car. Please feel free to contact us if you have any questions about your vehicle. Your Friends at Crown CJDR Chattanooga

Aweasome Experince

I had an awesome time the salemans was very helpful and nice and very knowledgeable about the cars that he showed us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you very much for taking the time to write this wonderful review. We are glad you stopped by and that your experience at Crown was a positive one. We look forward to seeing you again. Your Friends at Crown CJDR Chattanooga

Great customer service

Genie took the time to listen to what we were looking for and located several options so we could make an informed decision. We are very pleased with our new to us car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We kindly appreciate you taking the time to write this great review and hope that you are enjoying your new car. We love hearing from our customers and it is encouraging to hear about your positive experience. Your Friends at Crown CJDR Chattanooga

Very Nice People

Bought a Dodge Journey From David Hall. The experience was nice, no pressure, everyone there was nice. David Answered all my questions, and showed me around dealership. Showed me where the parts and service department was.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are thrilled to hear that we made the purchase of your new Journey easy! We are committed to outstanding customer service and we are glad that we made buying a car easy for you. David is certainly a favorite around here, so it is no surprise that you had a great experience working with him. Your Friends at Crown CJDR Chattanooga

Great overall experience!!!

Rosie McDonald is my Sales Consultant, well knowledge, and throughed,in what she does, my over all experience was a A++, would will do business with Rosie, and will send referrels, Rosie went above and beyond to make sure We were satistified, Thank you for my brand new 2013 Wrangler Sahara, Unlimited. John P. Ryans Jr.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your time and feedback. We realize that there are several choices when selecting a car dealership and are so happy that you picked us. We look forward to seeing you again when your vehicle is ready for its next service. Your Friends at Crown CJDR Chattanooga

Best Service

Sam was very helpful and took the time to explain to fine details in buying a new Jeep. Thank's Sam we love our new Jeep!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your great experience with us. We are glad to know you were pleased with our dealership and we hope you come back again. Sam will be thrilled to hear your kind words as well. Your Friends at Crown CJDR Chattanooga

great experience

I recently purchased a jeep rubicon from crown jeep and i traveled 420 miles from joneboro arkansas to chattanooga and the deal they gave was far better than any other dealership quoted me.I would recommend Michael Ullenberg to anyone who is in the market to purchase a vehicle.They were up front about the whole process and i am completly satisfied with the outcome.Thank you again for the great experience i had see you next time i am in the market.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your time and feedback. We are delighted to hear that your shopping experience with us was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! Your Friends at Crown CJDR Chattanooga

Best Deal in the Country and Amazing Service

I searched nationwide for a 2014 Jeep Grand Cherokee and found an amzing deal online. I live in Dallas, TX and spoke with every dealer in town and none of them could come within $2,000 of the price I got at Crown. Rick Harrell was great to work with and the finance and management were also helpful and friendly. I have purchased cars all over the country and this was by far the best buying experience I've ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your time and kind review. We are pleased to hear that we were able to go above and beyond your expectations. We look forward to seeing you again when your new car is ready for its first service. Your Friends at Crown CJDR Chattanooga