Reviews
Write a reviewlousey service, wrong info. given re car for sale
I contacted this dealer by e-mail asking for information about 4 cars. 3Questions I asked included when will PA inspections expire. Dealer at first responded just to come in and would not answer questions. So I sent second e-mail again advising thAT I Lived A 2 HOUR DRIVE AWAY FROM THEIR DEALERSHIP AND WANTED TO KNOW WHEN INSPECTIONS EXPIRED ON 4 CARS. DEALER/malesalesman THEN REPLIED THAT NONE OF THEIR CARS HAD pA INSPECTIONS THAT WERE MORE THEN 4 MONTHS OLD. SO I Drove 2 hoursTO THEM AND FOUND THAT SEVERAL CARS HAD OLDER INSPECTIONS AND THE PLYMOUTH I WANTED MOST HAD AN INSPECTION EXPIRING FEBRUARY 2013 (WITHIN 3 MONTHS)_ INSTEAD OF AT LEAST 8 MONTHS THAT I WAS TOLD. I SHOWED THEM THEIR E-MAIL REPLY BUT THEY REFUSED TO DO ANYTHING LIKE HAVE THE CAR INSPECTED OR LOWEER THE PRICE JUST A LITTLE SO I COULD GET IT INSPECTED. I EXPECTED AT LEAST AN APOLOGY FROM THE MAN WHO SENT ME THE E-MAIL WITH BAD INFO. BUT HIS APOLOGY HAS NEVER HAPPENED ETC. I DROVE ELSEWHERE THE SAME DAY AND PURCHASED ANOTHER CAR THAT I HAD SEEN ADVERTISED FOR THE SAME PRICE WITH AN AUGUST 2013 INSPECTION. IT DID HAVE THE AUGUST 2013 INSPECTION AS I WAS TOLD VIA E-MAIL AND THIS DEALER NEGOTIATED A $500 price reduction on a newer car with lower mileage and a 6 month full coverage warranty included in the price. SO THEIR LAZINESS AND LACK OF ANY COOPERATION COST THEM THE SALE OF THEIR CAR. Also their lot was a mess cars parked everywhere with parts missing etc. and they were working on cars and a truck which were blocking their lot by the sales office so that I could not even drive close to it to go in and talk to a lady there. No salesman ever approached me to offer help or assistance or info about their cars for sale although I was there for at least 15 minutes looking at the 4 cars I had e-mailed them about.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
FIrst a little about us, We are a family owned dealership that has been providing quality used cars and trucks since 1984. Our cars are newly inspected, serviced, and guaranteed. Concerning Mr. Jacksons review i am not sure how to respond since he has two different stories. He first says while discussing the car we refused to inspect the vehicle or lower the price. Several sentences later he says no salesperson ever approached him to offer help or assistance or was he given any information about our cars. We are not a high pressure dealership. We do our best to greet everyone in a friendly and professional manner. We ask if you are looking for something particular or if we can be of assistance. If you respond that you are just looking, we gladly let you browse at your own leisure. In closing we would ask that you would consider our dealership when in the market for your next car or truck. we will do our best to earn your trust and business. Sincerely, Steve Dice
Well worth the drive
It was a trip to get to the dealer but,I was very pleased with the sale. I love the car and could not have found more honest people Thank You
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Well worth the drive
It was a trip to get to the dealer but,I was very pleased with the sale. I love the car and could not have found more honest people Thank You
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
professional
counryside auto sales was very helpful and stood behind their cars 100% i will definately be considering countryside before anyone else and recomend countryside to my friends and families +
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase