Selection Autos

Jessica, thank you for your business and finding us for your automobile needs. It was awesome working with you, and I am sure your daughter will like the vehicle. Just tell her my first vehicle was a $500 1979 Pontiac Lemans (brown) a color that is not a good color for any vehicle. Again, thank you. You have all of my information if you need to reach out. Thank you, Douglas G. Carter

Thank you for your kind words! We understand convenience and a smooth process is so important to our clients! We try to make our process to most efficient car buying experience you can have! Thanks!

Thank you! We drive to give our customers the best experience out there! We hope to see you for the next one!

Thanks Patricia! I’m glad we were able help out and make this purchase easy for you! Enjoy the new to you Prius!

Thanks for your support. Glad we were able to help!

Thanks, Mary! Car buying should be fun and not a stressful time! It was a great time and a pleasure working with you! I'm happy we found exactly what you were looking for!

Sharon, Thank you for driving in from Leavenworth. We’re sorry the visit felt like that. Saturdays we run a smaller crew. On 9/12 we opened at 9:00, which matches the hours online. An employee had already come in at 8:00 for another customer, so the doors were unlocked earlier. The sign on the door already showed winter hours of 10:00, which start October 1. The sign company had just changed it. That mismatch is on us. The employee you saw leave the building around 9:00 had buyers with him. He was taking their car around back to detail and does not recall seeing you. He was focused on the people already in the dealership. And says it's possible he missed someone between the cars and the front door. The other employee was in the back of the store while you were on the lot. We reviewed the cameras. It does not appear you came inside either. The 10:00 sign on the door may have been why. Neither employee is paid unless a car sells. They do not skip people because of the car they arrive in or because of race. The cameras are a security system. There is no live monitor at the desk. Nobody watched you on a screen and chose not to come out. There was no conversation until you called later that day. The employee explained that no one knew you had stopped by and asked more than once if you wanted to come back. That offer still stands. 785-856-0280. Selection Autos

Jerry, thank you very much for your continued business with us. It was a pleasure meeting you. Please feel free to call, text or email with any questions that you may have. And thank you for the Shirt. LOL.

Katie, thank you for your business. It was a pleasure meeting you and your mom. I am glad you both had a good time driving cars and picking out the exact one you wanted. Please feel free to call, text or email me with any questions that you may have. Again, thank you. Doug

Thank you so much for the kind feedback — we really appreciate you taking the time to share it, and we’re glad the staff made the experience easy and low-pressure. It means a lot that you’d recommend us to friends and family. We’re sorry about the confusion regarding installation of the mobility equipment. You’re right that it would have been better if that had been clearer from the start so you could have planned accordingly. In Kansas, modifying braking and acceleration systems on mobility devices requires specialized insurance and training that not every shop is licensed to provide. Unfortunately, we don’t currently hold that certification, which is why the work had to be handled in KC. We understand how frustrating the delay is, especially when it’s more than a month before you can get back on the road. If there’s anything we can do to help coordinate or make the process smoother on our end, please don’t hesitate to reach out. Thank you again for your understanding and for choosing us.