Selection Autos

Chris was fabulous; Patient, kind, transparent, efficient, honest, secretly hilarious, and made the process so easy. I couldn't have been happier with the experience—Or my new car🤗Thanks Chris!

We, my husband an I, traveled from Leavenworth, Kansas on 9/12/2026 to this dealership. We were there to look at the 2022 Mitsubishi Outlander SEL. The internet says that they open at 9, but the sign on the entrance says 10. So, went and looked at the car. This had to be a little after 9. A gentleman came out of the business and went around to the back. He never said anything to us. So, we decided to drive to Northtowne Mitsubishi in Missouri, and then come back to Lawrence. We are African Americans and driving a 2005 Volvo XC70. Good customer service is important to us. We made our trip to Northtowne Mitsubishi, and I really wanted to go back. My husband and daughter disagreed. So, I called the dealership back and wanted to give them the benefit of the doubt. The person I spoke to was full of excuses. First, the salesman was dealing with another customer, and the person I spoke to said he was in the back of the store. I asked if they have cameras, and he said yes. So, he saw us and never acknowledged us. Never, ever judge a book by it's cover. We may not have looked like we were a good sale, but we had the money to pay for a car that you are struggling to sell. He came to the conclusion and named it racism, before I mentioned it. Then he promised to sue if I wrote this review.

Great experience! Helpful but laid back. It was an enjoyable purchase. We never felt rushed or pressured.

Very nice staff and not pushy at all. Absolutely loved my experience to be able to take my time and test drive as many cars I wanted.

Very easy-going staff. NO HARD SELL! I'd recommend to friend/family. Our time bumped against another appointment, but they were able to make time for all the paperwork. One downside: we were misinformed about the shop's ability to install necessary equipment. Instead we had to go to KC, and are still waiting for our appointment. More than a month will go by before I can drive my car. Not Selection's fault, but we would have planned differently had we known they couldn't install the equipment.

Great experience. There were no pushy salesmen, and everything was very low key. A few days after our purchase there was a noise from the driver's tire. We took it into our mechanic and they found there was a missing bolt on the brake caliper. I let the dealership know,and they were very apologetic. They paid me back for the repair when I know they didnt have to. I would buy here again.

The Selection is the best car dealership I have ever worked with when purchasing my first new vehicle. My wife and I began the process of finding a new truck, and the team at The Selection took the time to listen to exactly what I was looking for. Doug and the owner, Brandon, worked closely with us throughout the entire process and helped us find an amazing vehicle. They were easy to work with, honest, and genuinely had our best interests in mind. The experience was smooth and stress-free from start to finish. If you're looking for a new vehicle, I highly recommend working with The Selection. You won't be disappointed!

I had such a great experience working with Doug while buying my first car! He made the entire process so easy and stress-free. He took the time to answer all of my questions, explained everything clearly, and never made me feel pressured. From the moment I walked in, he was incredibly kind, patient, and genuinely wanted to help me make the right decision. Doug has such a welcoming, “dad energy” that instantly made me feel comfortable and confident throughout the process. As a first-time car buyer, that meant so much to me. I truly appreciated how honest, supportive, and encouraging he was. If you’re looking for someone who will go above and beyond to make your car-buying experience enjoyable, I can’t recommend Doug enough. Thank you for making such an important milestone such a positive experience!

I couldn’t have asked for a better first time car buying experience for my daughter. Mr. Doug was provided the vehicle she was looking at and a time she would arrive. In less than 2 hours she was approved, paper work signed and keys in hand. Amazing service, friendly staff, expectations exceeded. THANK YOU!!

Could not have asked for a better experience! This was my first time buying a vehicle on my own, and Chris made the entire process easy to understand. He explained everything thoroughly and answered all of my questions in detail. A huge shoutout to the team who serviced it as well! They made sure it was clean, ready to go home! Thank you all for such a great experience!