Performance Toyota Bountiful

Came for regular car servicing and oil change. Received a great response from Jesus and an excellent servicing. Thanks for the service provided. Happy to come again.

The employee who helped us was dismissive and rude. We had an appointment but after two hours they still had not started work on our car.

I have always had a good experience with Toyota Bountiful service department. They are quick and honest and always keep me in the loop with how my car is doing + how long things will take.

They keep recommending work on my 4 Runner that is not needed. They keep pushing replacement of brake pads that are still adequate. When they are replaced it won’t be done by Toyota Bountiful.

Great service great people I have taken my tundra there for all of my maintenance and would highly recommend them..... everyone was great well done

Had a hitch installed on my new RAV4. From dropping off car at dealership service department. In which Grady who was assigned met me in the bay at my window, arranged shuttle to drop me off at home to the valet bringing me my car at home at the time Grady said it would be done and texting me the time each process was completed made for the best service experience ever.

The service advisor took the time to call the insurance company to check the coverage on the issue I'm having with the car. For me that was really important.

Absolutely the worst purchase experience ever. We had an appointment with one of the sales managers but when we arrived, we were handed off to a sales person who was nice. However, from the start of the purchase to the time we left the dealership was over 4 hours! In these COVID days, this was totally unnecessary and the delay was made even worse by the banging of a gong every time another car sale occurred along with horribly loud music. In addition, we were not told that the rebate being offered was contingent on Toyota Motor financing and were totally surprised and perturbed that the rate was 4.95% and the interest rate disclosure was not made until the very end of the financing part of the sale. The vehicle is exactly what we wanted but the sales experience was awful.

Never had a better experience with a automobile dealership in my 27 years of purchasing vehicles about 1 to 2 every 2 years. The salesman Ellis and his manager Ivan were not only very polite but very helpful in making a fair deal happen for me when other Toyota dealers told me it was impossible. What really stuck out was that the manager kept in close contact with me during the whole process. Highly recommend these 2 along with the dealership for your car buying needs.

Good purchase experience. Would recommend they spend more time understanding the trim levels of the cars they sell. They should also use the new car checklist. It wasn’t used and would have created a better experience by showing me the car’s features. The Toyota maintenance program was never explained. I think I get 2 years of oil changes with the purchase but I need to call and ask for the details. Again, the sales person checklist should be used to help educate the buyers and create a smooth handoff.