Reviews
Beware of Jim Shorkey Dealerships!!!
Excellent car buying experience! Thank you, Jay Wheeler....Even after having my vehicle for 21 months, I would still say the car buying experience was excellent. Unfortunately, that is where the excellence with Jim Shorkey ends. The service department is awful and just kept coming up with excuses for why they couldn't fix the EVAP system on my vehicle. Those excuses ranged from we don't have enough people on staff to look at it today to we tried to fix it, but our service people don't know anything about Nissan's so you're out of luck! That last excuse was my personal favorite. So eventually, I gave up on getting on the problem fix just like Jim Shorkey hoped that I would. Now, all I have is a car that I can't get inspected and a ton of resentment towards all of Jim Shorkey's car dealerships. In closing, unless you want to end up like me, buy your next vehicle somewhere else.
- Customer service 1.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Jim Shorkys is the place to buy your vehicle
Salesman could not have been more polite, knowledgeable, and easy to work with. Everyone that I encountered at Jim Shorkeys went out of their way to make us comfortable. Every car buying experience should be this easy
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Customer service at its finest
Was super excited to find the gladiator, I was looking for. I called the dealership and within seconds. Tammie answered the phone and was so helpful. My husband and I went out that evening. She had the Jeep already for us to look at and within two hours we were driving home in our new gladiator Rubicon. What a great experience. Tammy and also Vanessa in finance were absolutely joy to work with. I will definitely go back there when I’m ready for a new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jarrett L
Great customer service, very friendly and helpful. Jarrett was a great salesperson and very knowledgeable, I would highly recommend him. Made the car buying process easy
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service
We’ve been going to Shorkey for the last four vehicles and recently purchased two more with Roosevelt. He along with the entire team at Shorkey were so friendly and easy to work with! Truly couldn’t recommend them enough.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Love our new Grand Cherokee Limited
Jason was excellent in listening to what I was looking for and helping me find the vehicle I wanted. This is my second vehicle (Gladiator and now Grand Cherokee) from Shorkey CDJR and won’t be my last.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Highly recommend!
This is my 3rd time purchasing a vehicle here. They have a great staff- they are knowledgeable, attentive, professional, and kind. I Highly recommend them!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
New 1500 Ram
Roosevelt great sales person . Ordered 1500 Ram and updates sent and was a pleasure to have him placing my order Jim Shorkey Ram great place to buy .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dealership with nice people
Have used Jim Shorkey since purchasing a vehicle in 2014. Picked up my car from service and and ended up leaving with a newer used vehicle. Thank you Chris.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
2023 Jeep Grand Cherokee
The dealership (and Roosevelt in particular) was very easy to work with. They quickly located the vehicle we were looking for and responded to all of our questions in a quick and professional manner.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
