Reviews
Great experience
First time buyer from Lithia. They were amazing. I bought completely over the internet. It was painless and a no hassle experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for choosing to buy from Lithia. We are so glad to hear that you had an easy and pleasant buying experience.
Great service
I called and made an appointment for 9 am the next day. The truck was ready and waiting to inspect and take for a test drive. Jake Gruel really went the extra mile to make me happy. And they got me out of there very quick.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for providing us with this great feedback about your buying experience! We are happy that Jake was able to help you out and find you the perfect truck. Enjoy!
Great Service Very accomodating
Always get excellent Service and really appreciate your taxi service so time isn't wasted waiting for vehicle. Always a pleasant experience Thanks Guys!! see you soon for 15K service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Lithia Toyota of Billings! We are so glad to hear that you had the best experience at our service department. See you next time!
Car owner
Robert in service is absolutely amazing. We continue to do business with Lithia Toyota because of how amazing the service department and their quick oil change people perform. This is the best experience in any dealership that we've ever had and it consistently is always at that same high amazing level.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great
I arrived over a hour before my appointment. I live approximately 25 miles out of town. The Service Manager told me that he probably couldn't get to me before my appointment time but as I was waiting he delivered my serviced car 19 minutes after my scheduled appointment. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting us to take care of your car, we appreciate you choosing Lithia Toyota of Billings.
35K checkup. They are always friendly and speedy.
I've bought rwo trucks there. Great salesman (Jake), and Service, each and every time I visit ( every 5K). I will continue to upgrade through Lithia Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you being such a loyal customer, thank you for choosing Lithia Toyota of Billings!
Service work
Always receive great care from a friendly and professional staff. One thing is when a they do a courtesy car wash(which I appreciate) they need to take a little more pride in the job they do !!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing to bring your car to Lithia Toyota of Billings for all of your service needs. We are very happy to hear about your great experience!
20K service
I have had all of my service work done at the dealership for the last few years. It has always been well done and completed when expected.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for being a loyal customer, we appreciate your business!
Routine service to my car
Excellent service. Repairs done while I was out of town. The car was waiting for me with all the work done. Thank you Jeff
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this excellent feedback, we are so happy to hear that you had the best visit to our service department!
Chad service tech for Aircontrols
They were very responsive and professional I would highly recommend this to everybody out there looking for a new car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review and for recommending Lithia Toyota of Billings!