Reviews
Mrs Happy with her new Rav 4
Really happy with my purchase. I did recommend to friends and family. Driving Toyota vehicles for years shows people my faith in the product. I will probably continue to purchase Toyota vehicles for the rest of mylife. I really believe you get your money's worth, and convey that to friends and family. Thank you for a wonderful product.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
used car purchase
I have purchased several vehicles from this dealer and everything and everyone involved was exceptional!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for being a loyal customer, we appreciate you choosing Lithia Toyota of Billings each time!
Consistent customer service
We started using Lithia Toyota of Billings when we were staying for extended periods of time in Montana and needed our 2013 Prius serviced. All employees were courteous and work was done in a timely manner. Once we decided to move permanently to Montana we decided we needed an all wheel drive vehicle. We started our search on line and then met in person with Brittany Pierce. What a treasure we found! She loves cars, is car knowledgeable, and will spend the time needed to answer all questions. And, if she didn't know the answer she would find the answer. We were never rushed or pressured. On the day we took ownership of our Highlander Hybrid, Brittany took us through a trial run and opened the door for future visits as we start learning all the bells and whistles. She will even take care of scheduling our future service visits for us. For such a young salesperson, Brittany is very car knowledgeable, friendly, and available for contact. Brittany doesn't consider the job completed once her buyers take ownership. She is still there to support us. It was our lucky day when she took us under her salesperson wings and helped us make the right purchase for us.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for providing us with this great review about Brittany and our entire team here at Lithia Toyota of Billings. We hope you are enjoying your new Highlander!
2027 Tundra
Jake and Josh were great to work with. They made what is usually a bad experience enjoyable
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for this great review, we are so glad to hear that Jake and Josh were both able to help you and provided excellent customer service.
Beware of a dealer that has to remove prices on vehciles
I would like to warn consumers regarding sales at Lithia Toyota Billings. A dealership that has to remove prices from their vehicles as well as off of the internet should be looked at as a dealership that is trying to conceal something from consumers. Then to call it a sale in the hopes of luring people in with the appearance of a sale is why car dealerships have earned the poor reputation that they now enjoy.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Toyota
Very satisfied overall with purchase from Toyota Lithia in billings mt. Very helpful and honest.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for choosing to buy from Lithia Toyota of Billings!
Bought an Avalon Hybrid
great sales experience extremely good price very competitive. The experience was great extremely satisfied. Overall very happy Norm was great and made the process easy.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing to buy from Lithia Toyota of Billings! We are so happy that Norm was able to get you into the perfect new car.
Great service each and every time.
Lithia took care of the recall on the bumper of our Tundera. Amazing service each time we visit. Service told us 4 hours and they finished 20 minutes early. Thanks guys.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review, we are glad that our team was able to take great care of you!
No BS
I was referred by the owner of the towing company that towed my car. Was assigned to Brittany Pierce. She was personable, direct, real, with no BS. I received a great deal on a new Prius they had in stock. Was impressed by the whole experience. Would highly recommend Brittany & this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us a review, we are so happy to hear that Brittany was able to help you get into a new Prius!
New car
The sale went forwrd without a problem. Staff were very helpfull.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
