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Southern Buick GMC Virginia Beach

(707 reviews)
Visit Southern Buick GMC Virginia Beach
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 11:00am–6:00pm Closed
New (757) 852-0458 (757) 852-0458
Used (757) 852-0318 (757) 852-0318
Service (757) 852-0319 (757) 852-0319

Reviews

(707 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Southern Buick GMC Virginia Beach from DealerRater.

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Way to go Nina !!

Nina’s friendly personality and extensive product knowledge made her attentive to our needs during our car purchasing process. Keep up the great work, Nina!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent service

Everything was fantastic! No issues had to order a part Tammy called when it was in to be installed . Got an appt. right away and was taken care of promptly .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Peace of my mind

I gave them a 10 rating because I felt confident I was comfortable and I trusted them to keep me safe and to keep my car running good and looking good as if it was the same day that I drove her home from the dealership. They explained every detail to you about what's wrong with your vehicle and it's up to you if you want to proceed with them to do the work. They're very friendly and the mechanics are terrific they know their job like back of their hands and I trust them entirely with my car and I will recommend them highly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Nina in Sales

She did a great job in the sales process of presenting the sale of the Kia Sportage. Just disappointed that I could not go thru Kia finance especially after buying 10 Kia’s

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

looking for a new car

I was very impressed with Nina Kruger. She was honest, not pushy at all, very willing to listen and super helpful, and definitely worked hard to suit my needs. Very smart and intelligent. I would highly recommend her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Timely

The service department specifically service advisor Tammy Millspaugh was cordial knowledgeable and a true professional! And the service was very expedient. I was in and out of there with my vehicle oil change in less than an hour! This is encouraging to ensure to bring my vehicle back on a regular basis for maintenance and or any repairs. GREAT JOB!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oil change

Went in for an oil change. Was met with kind and helpful people. Angela kept me informed ok what was going on. My vehicle was done in the time frame they had given me. It was cleaner then i had given it to them. They also are helping me figure out what is going on with my coolant issue if it happens again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Buy your next car here!

Great car buying experience! Nina was awesome! She answered her phone every time and whatever questions i had! Ask for her if you want an amazing car buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Awesome hospitalitiy while car shopping

Hospitality and attitudes of the sale people were respectable, relaxing not harassing. Patience is a verture and must be a guaranteed quality that reflects as much as the business . It reflected as a rainbow. Thank you Southern Buick Lynhaven.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service for my batter replacement

Service people were very professional and helpful. Kept me informed of what was going on with my automobile. Pick up and drop off was helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.