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Southern Buick GMC Virginia Beach

(707 reviews)
Visit Southern Buick GMC Virginia Beach
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 11:00am–6:00pm Closed
New (757) 852-0458 (757) 852-0458
Used (757) 852-0318 (757) 852-0318
Service (757) 852-0319 (757) 852-0319

Reviews

(707 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Southern Buick GMC Virginia Beach from DealerRater.

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Excellent service! Friendly staff!

From the moment I walked in everyone was friend and greeted me with smiles. We had just a used GMC and wanted to have it checked out to make sure there were no issues. It checked out fine. GMC did not even charge. Very nice! Thank you for your wonderful service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

In and Out

I came in for an oil change and inspection. I stayed and waited for the truck. I anticipated a wait of 2 -3 hours. After 1 hour, Tammy said that it was finished. I really appreciate the expedited service, despite being a day after a holiday.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

In a word Awesome

Tammy and the service department handled everyone as professionally as you could possibly expect and more. Tammy is a great asset to the service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Mark was Great

I feel my interactions with Rudy Medina were not the Greatest & I wouldnt want to deal with him ever again He left a bad taste in my mouth, & I left dissatisfied with him & his salesmanship even to the point I had to talk to Jacob with it being that bad

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Thanks!!

Tammy was great! Super thorough and helpful. We had an unexpected issue and dropped the car off the night before with no issue. Appreciate it!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience

Fred was an awesome sales person git us the answer to all our questions quickly and honest to his word. A good job by all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Above and beyond

Went in for lube and oil change. Carlos at service desk recommended procedure that greatly enhanced performance of my car. That is good attention to detail.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service

Tammy was great!!! She made the service experience for my Chevy Equinox extremely easy!!! She explained the issue, found the warranty information to cover the problem, and explained the whole process very well!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Awesome

TJ Caforio was the one whom helped me. I explained my situation with TJ. He explained everything to me and jumped right into action. The process was very fast normally I dread going into a deal because it take a very long time. When the deal was done TJ explained how everything works in my vehicle also stated to call him if I did not remember it all and he would be happy to explain it again. I know I may be missing something but TJ was awesome. My sister plans on buy a vehicle soon I will make sure she ask for him. Thanks again TJ!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent Mechanics and Customer Service

Thank you for keeping my GMC Terrain safe and well maintained! I am GMC Customer for Life! Service Department is top notch in quality of work and friendliness.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.