Reviews
Write a reviewBest car buying experience to date!
Amescars.com gave us one of the best car buying experiences you could imagine. Shane made everything very clear and easy for us throughout the buying process. I always felt like we were working for what was in my best interest and i never felt like I was getting a bad deal. Shane even went on to check in on us after the sale was completed and cover the cost for some unforeseen repairs the car needed. Regardless of the minor problems we ran into I love the car I got and every car on their lot looked like a great deal. Shoutout to Shane for making me the youngest person hes gotten approved for a loan!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hey Chris! It's great to hear from you and it makes me feel good knowing that you had the best buying experience yet, and it was found right here at our little store. Your mother is making the right moves helping you build your credit this early in your life. Being 17 and having credit is putting you miles ahead of all of your peers. You'll be able to get a house and get your own loans before you know it and when you're out of college it will even help you get a job. Kudos to you sir and the Altima will be a great vehicle for you. Keep on playing the LoL games and study hard. You are definitely going places and even though you aren't in college yet you know what you want to do, and that too speaks volumes. Making pro moves Chris. Thanks again. - Shane
Great experience
Shane was a great salesman, was willing to go out of his way for me, the buyer, and was a very respectful and knowledgeable individual Shane had great communication skills and was dedicated to the sale and job. Overall a great experience and would recommend this place and salesman to anyone searching for a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Curtis! It was a pleasure working with you, and I am glad you're loving the Audi. The A4 is a fun vehicle and you'll have a great experience with it. I am sure all of your co workers are envious of your new ride. You are a hard working individual, especially for someone your age. I think it's great that you want to own your own business someday. Keep those professional contacts close because they will be an asset to you when you want to start up your own business. That mentor you told me about sounds like a great guy. Pick his brain apart and spend as much time with him as you can. Not only will you get knowledge and contacts by working with him, but you'll acquire a lifelong friend. Thanks again Curtis and call me if you have any questions, you have my cell! - Shane
Great Service
Ames cars .Com provided us with excellent service. We were blessed to work with Shane who treated us with the upmost respect, while maintaining a level of honesty and clear communication that we appreciated. We are very pleased with our car and our experience. They gave us more than we had expected for our trade in and made it possible for us to get a car we thought was out of our range. Thanks Amescars.com and Shane!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hey Cash! We always aim to please and we take the utmost care when dealing with people, and I want to ensure that you had a great experience. I am pleased to hear that the Volvo has worked out well and is a great fit for your family. They are incredibly safe vehicles and it's always nice to have that peace of mind, especially with the little guy in the back. We were glad to work with you and help you obtain the car you truly wanted. You have a wonderful family and it was great meeting everyone. If you have any questions please get a hold of me, you have my cell. - Shane
Highly Recommendable
Shane is hands down THE BEST to buy a car from. He made my experience very enjoyable - you could tell he genuinely wanted to give me what I wanted and not upsell me something I didn't need. The transaction went very smoothly. He's straightforward and clear about all the costs involved - one of those guys you can just trust. Highly recommend doing business here if you're in the market for a car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Heyo Mick! No salesman has ever gotten more appreciated words from his customer, thank you so much. I always keep things as straight-line as possible and help you have the most memorable car purchasing experience. It was a good time getting to know you and the rest of your family. You picked a great brand of car, and I am thrilled to hear you are enjoying every aspect of the vehicle. It always feels good knowing we made the right decision, and I am honored to say I was a part of that. As always, if you need anything you have my cell. - Shane
Shane and Ames Cars Rock!
Thanks Ames Cars and Shane for making the purchasing experience for my 16 year old son's first car a great one. I felt very confident that the purchase we made was quality. Shane even drove the car to a repair shop of our choice to get it looked over. Thanks for taking such good care of us. Customer service was exemplary!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hey, Mrs. W! You made a great choice going for a Toyota...and a manual at that. Your son will be miles ahead of everyone else his age because of that small yet important facet. It will be a durable and reliable car that will serve him well, throughout college too. You guys were great to work with, and I am happy you had a great buying experience. That is always my goal, and I look forward to doing business with you guys in the future. Thanks again and if you have any questions you have my cell. - Shane
Shane treated me like a friend, not a number.
Shane was very helpful from the beginning. I felt like I was getting quality service from someone who actually had my best interest in mind. Shane even followed up with me after the sale to see how I was liking my new vehicle. I would recommend him to a friend!
- Customer service 4.0
- Buying process 4.0
- Quality of repair 2.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Austen, Thank you for filling out a review. You were awesome to work with and I am glad you had a great experience. The used car world has a bad reputation and I always strive to change that stigma we have, and I am trying to do that with every customer that walks through our doors. I can only hope that my next customer has the same feeling you have. If you need anything, you have my cell. P.S. You'll have to let me know how your trip in the Bahamas went! - Shane
Excellent experience
I had an excellent experience at AmesCars.com. Shane, the salesman, was extremely personable and helpful, even giving me rides across town when needed. The car, a Subaru Impreza WRX was priced well and they were ready and willing to work within my budget. I feel very comfortable about looking to them for my next auto purchase and will recommend them in the future. They shoot it straight, and have a nice selection. Well done.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hey Ryan! Thanks for the review. You were a pleasure to work with and it's funny how I ended up finding out that you work in the same building as my brother and even on the same floor! I am always happy to help, and I was thoroughly impressed with your knowledge of cars and you taught me quite a few things. The WRX will be a great vehicle and I absolutely love the color of that car. You made a solid choice and I was happy that I could help you get a vehicle that not only you like but is wife approved. Congratulations on the purchase and I am glad we could have a hand in helping you get a family friendly "hot hatch." Give me a call if you have any questions. - Shane
Great service
Shane was great! I'm always wary of car salesmen but Shane was very upfront and transparent I didn't feel like I was being sold. He helped me find the right vehicle for us and let me buy without him selling. I really appreciated his approach.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hey Andy! You and Lisa were great to work with and Tyler was a hoot. I am happy that you had a pleasant buying experience. One of my goals is to ensure that you feel comfortable in the purchase process and you're 100% certain it's the vehicle for you. Toyota is a good brand and that RAV will last quite some time. I had a pleasant time getting to know Tyler too, we talked about movies, cars, and all sorts of things. When he came back your mother-in-law took some pictures of him sitting in my car. I'm not sure if you had a chance to check them out but he looks pretty cool! Thanks again Andy if you need anything let me know - Shane
Well worth the long drive!!!
Shane was great from the initial point of contact and all throughout the purchase process. I was not familiar whatsoever with Ames Cars since I live in Wyoming but after the first couple conversations with Shane I felt completely at ease with the possibility of driving 11 hours to buy a vehicle. I had been obsessively searching all over the country for the exact Cadillac CTS that I wanted when I came across one at Ames Cars. After contacting Shane and explaining the distance I would potentially be travelling he made it a point to explain as well as send additional pictures of anything that could have been perceived as an issue. After coming to a verbal agreement over the phone and placing a deposit I traveled to Ames to happily see the car that was portrayed to me without any misrepresentation. The CTS was on my trailer and on it's way home to Wyoming in no time and is currently in the process of receiving several aftermarket upgrades. The only true disappointment in this entire experience was not getting to meet Shane in person as he had a previously planned vacation that he was attending upon my arrival to Ames but he made it a point to contact me once he returned to make sure everything had gone smoothly while he was away. Thanks to Shane as well as everyone else at Ames Cars that I had the privilege to work with!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Josh! Thank you for taking the time to write me a review. I love the fact that you know what you want. Because of this and the fact that you live so far away means that this is really important to you. That is why I wanted to take extra care in this case. I am glad you had a pleasurable buying experience. That is always what I am striving for, while getting you a good deal. I know your CTS will turn out be the envy of a lot of people, and I hope you put that black wax to use! Finally, you were one of my more memorable customers so keep doing what you're doing and thank you making my job easier too. - Shane
Great Service!
Shane was very professional and responsive during the process of buying my new car. He was informative and made buying my car a great experience. I will go back to amescars.com because of him! Thanks Shane!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hey Beth! Thank you for taking the time to write us a review. I am happy to hear that you and Jay are having a great time with your ML 350. Mercedes can always take some time to get used to but once you get the hang of it you will be thoroughly pleased, and you will always want Mercedes! Your words are so kind too and all I can say is thank you for those as well. I try and make each buying experience unique, but I always strive for perfection and offer the best customer service possible. As always, if you need anything, you have my cell. - Shane
